First Citizens Bank is highly praised for its excellent customer service and helpful staff. Customers report consistently positive experiences, noting that employees are polite, respectful, and knowledgeable. The bank is recommended for both personal and business use, with many appreciating the quick and friendly assistance they receive. New customers feel welcomed in a warm environment, making visits enjoyable. Overall, First Citizens Bank stands out among financial institutions for its dedication to customer satisfaction.
Recently opened a Local account with them. First visit inside was extremely warm and inviting. The staff quickly responded to my request, and even laughed at my jokes!
January 2019
First Ctizens bank is a minute walk from my business place. I stopped by to find out about a business account. I received helpful information. Overall, very satisfied visitation and I look forward to conduct long term business with them.