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November 2023 by LARRY CROMER
Took my Chrysler in today for oil change. Time to do oil change was reasonable. I had a Chrysler contract for oil change. I already knew this dealership charges a ten dollar fee to honor the contract, which is a rip off. The other closest dealer doesn't do full synthetic oil so it was cheaper to pay the fee then to drive a longer distance for service. When the service was complete today and I paid for the extra quart of oil that my car needed and the ten dollar fee they charge, I knew it seemed a little higher than before but I thought the price of oil had increased. I didn't look close at the paperwork until I went to my car. The increase in price was due to a $1.99 doc fee that was added to my bill. I went back in and talked to the service advisor and he said it was a new fee added to cover the cost of preparing the paperwork for my service. That is insane. I will not go back there for any service and I would never consider buying a new car from that dealership.The dealership should have made me aware of this fee before servicing my car. There is not any signs posted concerning this fee. Just a big RIPOFF.
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September 2023 by Matt Bogusz
I came to Santee desperate to get home. I was on vacation and driving back home. Hundreds of miles from home, my Jeep died on the side of 95. After 11 hours and two tow trucks later, I arrived at Santee Jeep at 6:30 in the morning to closed gates. I waited there until they opened at 8AM. While they had a full docket of repairs to do that day, they did everything they could to diagnose and fix my jeep to get me, my family and my dog back on the road to get home. They accommodated me and allowed me to wait in the building with my large dog for the entire service. After finally figuring out what the issue was, they called in a favor to another Jeep dealership to get the part I needed that they did not have on site. After the repair, Randy my mechanic, tested the truck to ensure that it would not happen again on my ride home. Lynsey and Mallory were fantastic in the office and Larry took care of me and kept me in the loop throughout the day. I cannot say how appreciative I am of their kindness and how much they went out of their way to get me home. Thank you!
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July 2023 by Ricardo Jimenez
I would recommend all my friends and business partners if they needed a car this would be the best place to go and not only do they have the best quality cars they also know how to deal with customers and if a problem you could best assure they will handle the problem nomatter what it is.
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June 2023 by Joshua Mcarthur
Very good place. Quality work, on time and quickly done. Only issue is sometimes the phone isn’t answered but I over look this due to I know it is for they are working. Leave a message and they will get back to you.
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June 2023 by Christina Skinner
I took my 2016 Jeep Wrangler Unlimited Sport there to get my front brakes repaired. They ended up repairing both the brakes not just the right side that had gone bad. They charged me less than what the quoted me which was nice. I highly recommend getting the extended warranty. Everyone who assisted me was kind and helpful.
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May 2023 by Mary Everhart
Everyone was very polite and went out of their way to help us with our problem. We could not have had any better customer service.
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May 2023 by Q F
I take my wife's car to get oil changes here always. The service department has been very helpful and professional as long as I've been there
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May 2023 by Darius Way
The young man who did my oil change on my vehicle did a fantastic job!! Give him a raise asap lol. He the GOAT!
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February 2023 by JerrynRobin F.
Run as fast as you can from this car lot. They will constantly lie about the price and how many rebates you will get. It looks like you are walking into a circus with clowns. Don't waste your time unless you want to be screwed.
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January 2023 by Denise Hopkins
I have purchased vehicles from this location for numerous years. I’ve always enjoyed the pleasant atmosphere and the cleanliness inside and out of this location. Each and everyone of the salesman(s) are qualified and unique in their own way. You will be amazed of their knowledge and the awesome team work and leadership that this location has to offer. I shall return and recommend this dealership to any and every one. !!!
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January 2023 by Michele M
My husband just bought a RAM truck with the Tecstar package from this dealership. They are awesome, honest, and straight up friendly. It was a pleasure to work with them from sales, to finance, to service! Every department at this dealership is professional and wonderful to deal with.
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January 2023 by Jon Pennington
Larry kept me informed throughout the process of ordering parts and with updates from his communications with the extended warranty. The mechanic technicians were knowledgeable. Both the repairs and maintenance work were performed as scheduled.
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January 2023 by Robert Haddix
I have nothing but positive words and praise for this car dealer and their service department. I purchased a pre-owned Dodge Ram 1500 in mid-December and my salesman was 'Scooter'. He was extremely helpful, always available, and ready to answer any question I had. I also had a vehicle to trade and got a very fair trade value on the purchase transaction! Everybody I dealt with were friendly and professional. After my purchase, I noticed a few things that needed attention and the Service Department was prompt and professional in scheduling and fixing the items. Santee Chrysler Dodge Jeep Ram in Manning has a long-term customer in me and I will take my car to them for service in the future!
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December 2022 by Pat TheBarber
Always issues scheduling appointments for the correct time for services and I bought an extended warranty loyalty package with them and it’s frustrating.
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December 2022 by Judy Price
Great service and on time . Thanks
