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March 2024 by Vince Sturkie
Walked into Ace and met Tyler who was a lifesaver helping me find a few things I was needing. Great guy and great store. 5 stars for this young man.
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March 2024 by Daisy Durham
I came to your store yesterday and I was greeted by the nicest employee Gary who reminded me how people should greet people in retail. Gary was so positive and helpful. He assisted me in locating everything I needed in your store. I don’t like shopping in hardware stores or peopleling, but Gary made it a breeze. Thumbs up for Gary, and five stars,
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December 2023 by Lindsey Crawley
This store is amazing, I've never walked in and not been told "let us know if you need any help" immediately. I could not located something and an employee must have seen my serious face and knew i needed help. Not only did he find me what i was looking for he also found me another option. The staff is always friendly. i also get to work with Josh through my job and he is always checking in and making sure we have everything we need. Really cant say more about how great this Ace is. Its the little details for me!
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December 2023 by nancy asbury
Gary went above and beyond his job. He fixed my problem. He's great!
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November 2023 by Laura Elizabeth Knies
Our Cashier, Pennelton was so lively and helpful today. As we entered the store she asked us if we needed help finding anything. To me that was super helpful in such an intricate store. My mom and I browsed a little bit before going up to the register again to request a bag of play sand from the lot. She was our cashier and was super helpful. Then, she promptly asked another team member, Gary, if he could help us put the sand in our car. He was more than happy enough to assist us. He was very friendly, inviting, and provided great customer service to us. Will definitely return again as my mom shops here all the time and loves it!
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October 2023 by Tony Kozakiewicz
Super friendly staff at the Mauldin location. Amazing you can find so much there in such a small space! Pretty much have everything you need without the needless varieties.
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October 2023 by matt s
Big store with a huge selection of tools. Was suprised at selection. Gary and Marge were a big help and a huge asset to the company. Just moved to area, found my new Ace
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October 2023 by Vicki Moore
I took my trimmer in and Gary helped me above and beyond. All employees were helpful and friendly. Would recommend
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October 2023 by Jeff Stockton
I came in today in a rush and was well taken care of by the staff. Ben was great and super helpful and understood my time crunch!!! Thank you Ben!
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September 2023 by Love Meow
I live near the Woodruff Rd location, but they did not have what I was looking for. So I ventured to the Mauldin SC location. This location is slightly bigger and had a lot of items to chose from, they had several bug sprays there to chose from for my porches. (The wasps and yellow jackets build lots of nests on my porch every summer). As I walked in I was greeted by Gary who helped me chose the right spray. (I was impressed because other hardware stores I’d been I didn’t get greeted, and even on the rare occasions I venture into one for something I’m thinking whatever when I arrive and am spoken to, more on that later). He was very knowledgeable about the products and very professional providing great customer service, so great I came back through the store as I looked for other household needs and asked his info on various other products. I even got some air filters for my house. I’m usually offstandish when I go into stores as I prefer to go in and out with the quickness and often times am hard to please when I encounter others trying to assist. But I felt welcome there after the warm greeting when I came in and my cynical smirk/frown changed…ACE’s store brand is just as good as the name brand products if not better. Checkout was easy (I prefer paying with cash and they take cash), but it would have went faster had the cashiers hadn’t been distracted chit chatting amongst themselves (not enough to take a star away), but I will still come to this location for all my hardware and other household needs, it is a family like feeling in the store not the oversized huge commercial feeling you get in Lowes or Home Depot.
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September 2023 by Macie Price
Super quick and easy experience. I went in looking for a couple of replacement light bulbs. Every one was super friendly and welcoming. Gary helped me find the exact bulbs I needed and was very knowledgeable and personable!
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September 2023 by A hag named Daphne
I live near the Woodruff Rd location, but they did not have what I was looking for. So I ventured to the Mauldin SC location. This location is slightly bigger and had a lot of items to chose from, they had several bug sprays there to chose from for my porches. (The wasps and yellow jackets build lots of nests on my porch every summer). As I walked in I was greeted by Gary who helped me chose the right spray. (I was impressed because other hardware stores I’d been I didn’t get greeted, and even on the rare occasions I venture into one for something I’m thinking whatever when I arrive and am spoken to, more on that later). He was very knowledgeable about the products and very professional providing great customer service, so great I came back through the store as I looked for other household needs and asked his info on various other products. I even got some air filters for my house. I’m usually offstandish when I go into stores as I prefer to go in and out with the quickness and often times am hard to please when I encounter others trying to assist. But I felt welcome there after the warm greeting when I came in and my cynical smirk/frown changed…ACE’s store brand is just as good as the name brand products if not better. Checkout was easy (I prefer paying with cash and they take cash), but it would have went faster had the cashiers hadn’t been distracted chit chatting amongst themselves (not enough to take a star away), but I will still come to this location for all my hardware and other household needs, it is a family like feeling in the store not the oversized huge commercial feeling you get in Lowes or Home Depot.
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August 2023 by John Shea
Had two keys cut here for our Chevy equinox. The gentleman that cut the keys did a great job. I have been in this store multiple times and each time I leave very happy. The employees are very nice and helpful. Much prefer going here rather than Home Depot or Lowe's. You get better service here than at the other places.
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July 2023 by Collin Owen
Might as well be working at McDonald's. No knowledge. Wasted 30 minutes driving and 20 minutes teaching them about drill bits because they didn't have what they said they did. This ace does not have their stuff together.
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June 2023 by Takisha Baker
I do like the customer service at this store. I had a Weber spirit E 210 put together at this location. They should have a follow up service to make sure things are going well. It's not going well in me getting it started. It's simple to ignite. I would recommend them putting it together or it's Weber's complicated build.
