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March 2024 by Rikki Johnson
Staff was welcoming as soon as we walked in. Decided on the Jamaican jerk and it did not disappoint. They made it perfectly. Definitely will be back!
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March 2024 by Pattie Hannah
Good sandwichKid-friendliness: Good for kids
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March 2024 by Oscar A Rodriguez
Best freaking subs around!
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February 2024 by Hannah Borah
Honestly it wasn't great. My sandwich was missing things, as was my husband's, it was whatever, we went ahead and ate them as we waited 20 minutes for 2 sandwiches and had a cranky 4 month old. While eating, they got several other orders wrong, gave people the wrong orders, and 2 employees even chased a guy to his car because they realized they gave him the wrong order, and the employees were all just goofing around, not hardly working. To say the least, we wont be back to the moncks corner location, if we want firehouse bad enough, we will go to summerville.
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February 2024 by Martha Brinson
I normally love the New York Steamer but tonight's order was awful. It was half fat and grissly. Somebody needs to do better quality control with their meat. I paid almost $40 for two subs via Uber Eats and it took almost 2 hours to get the delivery. Not Firehouse subs fault but the quality of the meat was all them.
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January 2024 by Nick Kelley
January 20th, 2024. Ordered online at 12:40pm for order to be ready at 1:25pm. At 1:55pm they started the order after I asked about the status. Finally received my order at 2:05pm. Drink prep area in disarray. No ice. Fountain drink machine not functioning properly. Entire restaurant clouded in smoke. Seven other patrons waiting for over 30 minutes, one man close to an hour. This place needs a responsible adult. This might be petty, but no one said "Welcome to Firehouse". Not the quality of service I have come to expect from one of my favorite sandwich places. I am confident that a good leader can address the quality of service issues.
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January 2024 by david rodarte
17 dollar sandwitch.... Ordered a steamer with double meat PLAIN. get back to work and it had extra mayo on it. went back they remade the sandwitch but didnt get double meat. paid 16 dollars for a 9 dollar sandwitch and the same employee couldnt make the sandwitch right 2xs in a row (donated the dollar to make it 17 bucks)
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December 2023 by Glenn Armock
The management looks like they have it going in a good way service was great. Food was wonderful. I will recommend this to
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December 2023 by Terry Wilson
Great food! Awesome customer service. Very helpful. Always in a good
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November 2023 by Shakya Hamilton
Waited 30 minutes for a salad and if you're going to take that long to fix my food, you should at least get it right? I ordered the grilled chicken salad with salami and even though it took them that long to make it, they still got the order wrong. It had no salami, no bacon which I added for a dollar and no jalapenos Plus I also ask for extra cheese and paid extra for that too and that was nowhere to be found. You can literally count the cheese on the salad.
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November 2023 by Ken Garcia
Waited forever for my sub. One person making 10 subs while the other workers stood around and talked to each other. Some even standing outside talking to people in their car. McDonalds would have been faster and they're slow as hell !
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November 2023 by Chris Mizzell
FH wins the chain sub restaurant war, in my book.I love their Italian sub.If it's a cold day, you can't beat their meatball sub, or chilli...Large variety of fountain drinks...
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October 2023 by Linda Dent
1. Noone welcomed us. In every other Firehouse they yell out "Welcome to Firehouse",2. I specifically asked for them to number the sandwiches and they didn't, as with many other locations (they say they will but don't), and3. The sandwiches are so sloppy and are a mess.
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September 2023 by Tennessee R
Staff is nice, Food is good. However, the music was pumped up so loud we couldn’t have a pleasant conversation. Went twice and won’t return because of the loud music!
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August 2023 by Vickie Couche
My son stopped by after work. His Italian sub didn't have the seasonings on it. My Hook & Ladder had pepperoni & oil & vinegar added ( shouldn't have) so much my sandwich fell apart & was soggy. Young man making sandwiches dropped half of someone's sandwich on floor trying to wrap & put in container. Other workers made comments like he had done before. Worst sandwich ever. Not worth $16 a piece. Most likely last time we go back. I did love the Hook & Ladder.