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May 2021 by Misty Tipton
Longvwait in drive thru
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March 2021 by Julie Heck
I have banked here for years and have never had any problems until today. The hours clearly say that they are open in a lobby until 5:30 on Fridays and the drive-thru is open till 6:00 we pulled up at 5:00 on the dot and the teller rudely told us that they were closed. If your hours have changed you need to reflect that on google.
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October 2020 by B&M TOWING
I've been banking here for 15 years, Checking, Business accounts, Business loans...By far the best bank that I have ever used.
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March 2020 by Tracy S.
Applied for a loan & the process took MONTHS which never should have happened. I received advice to get a share loan due to the process taking longer than it should. I did as advised & they charged me $700 in interest against my own money, just to tell me 3 months later (only after repeated pressure on my end ) that they couldn't even do the loan, which they should've known since day 1 but didn't due to inexperience. And their way of calculating business income is unlike any other lender & makes absolutely no sense ! I've been in lending & real estate for many many years & have never heard of such craziness or had such a horrible experience. The manager apologized & said she would look into refunding some of my expense but then I never heard from her again. Would not recommend anyone doing business with them !
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July 2019 by Angela Sweat
Ask for Carrie Turner. She is the person who goes above and beyond. First Citizens is very lucky to have her.
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November 2017 by Dustan Thames
Love my BoB business account, but being a small business owner operator, it's hard sometime to get by on weekdays. Could we please get some Saturday relief, limited hours would be very acceptable.
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July 2017 by Farrah Copley
Very polite and personable...but a $12 monthly maintenance fee taken out because my job hasn't been able to direct deposit my pay within the first month.. and not open on Saturdays. I'm new here and hate that I feel I've made a bad choice in banking.
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May 2017 by Cory Baxter
Closed on Saturday, why?
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December 2016 by Angie Falasca
All of the tellers at first citizens are so nice and always helpful. I wouldn't bank anywhere else.
