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February 2024 by Tom Vaice
I have been trying to open a bank account for 3 days. One day they required an appointment. When I came back, all bankers called off sick. I need an account to deposit a check, and I've got a busy schedule. I can't keep coming back and get told another reason why they can't help and to reschedule. It's easier to just bank somewhere else.
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February 2024 by Brittany Sloan
Had to go in on a business matter and Trudy and Silas were amazing and super helpful and diligent! They care about helping their customers!
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January 2024 by Sue Bruns
Poor service. they do not answer the phone when you call the Reidville Road branch.
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October 2023 by Sandy Long
Worst customer service I’ve ever received. I’ve been a customer 20 years. The guy wouldn’t help me replace my card that had been hacked. He told me he got paid to be the hospitality committee rather than actually work.
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October 2023 by Ash Ley
I’m sorry but Steve at this bank has to be the most annoying guy. Maybe suggest that he talks a little less…
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July 2023 by Larissa Larson
After driving 25 minutes to get here, I arrived at 4:49 pm to cash a check written on a Wells Fargo account. Since I currently don't have a bank account, I decided I might as well open a bank account while I was here. When I informed the teller that I wanted to open an account, he laughed and told me that it would be impossible for that to happen today. I then told him I just needed to cash my check, and again was told that that would be impossible without 2 forms of ID. Apparently my South Carolina ID and my birth certificate don't count. Staff was rude and completely unhelpful. I WOULD NOT RECOMMEND THIS BRANCH TO ANYONE, FOR ANY REASON.
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May 2023 by Michael Dickson
Good luck getting anyone to answer a phone at this bank. On hold 20 freaking minutes. Guess they don't want my business.
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August 2022 by Taviene peart
Experience was good . meet a jamaican she was nice and alone another banker he was nice also. love the customer service and the service was fast.
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March 2022 by HoodieFortnite Reaction
Rude tellers with slow service!
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January 2022 by STEVE CAMPBELL
I stopped by this Wells Fargo branch for the first time to process a transaction. The teller was very nice and able to quickly perform her duties.Very appealing bank and good location.
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December 2021 by Quinn Willard
I have been calling for 45 minutes straight with no answer starting at 2:45 and it is now 3:30 and I am still on the phone calling as I leave this review. I have to personally come in to close an estate and there is no way to schedule an appointment and on top of that the lobby is closed. The estate is close to its deadline. If I have to go through the state to get this closed i am going to be infuriated!!!!
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October 2021 by Kirsten Powell
Got a paycheck from my employer since direct deposit didn't start yet. Went through the drive through and was informed that they don't cash checks for non members in drive through, the lobby was closed so I couldn't come in either. Was informed I needed to drive an additional 6 miles across town to get it cashed at another location. I declined.My wife has a car loan with them and it seems like every time we need Wells Fargo for anything there is an issue of some sort.Credit unions would never treat people this way.
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February 2021 by ___ Silvers
Fast and easy. Just have the required documents for whatever services you need, and it will be quick. Even quicker with appointments.
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January 2021 by jatana pike
Last week I had my card closed and new one sent out because of unauthorized transactions. I have not recieved my new card yet. So I go to the bank to make a withdraw and the bank is closed. The hours online say open til 5. Now I have to drive several miles out of the way to get so that I can withdraw funds to get gas and other necessities. If the branch is closed for any reason it should be posted online.
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October 2019 by OC Mace
The business banker there literally does not know how to use email! It’s fascinating how incompetent and rude/argumentative she is. Dealt with her twice, consistently the same level of ridiculousness
