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January 2024 by Rhett Towles
I love Royall Ace. I have an older home and all the problems that come with them like nonstandardized sizes and Royall always is able to help. While they don't have everything the bigger box stores have, they have almost everything g you'd need for 99% of household repairs. The staff there are always super knowledgeable and helpful too.
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January 2024 by Mike Walsh
John and his crew can take care of all my hardware needs! Great service.
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December 2023 by Shaun Laursen
The best hardware store in team in town!ShaunPort City Homes and Renovations
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September 2023 by Nicholas Frankovich
It's okay for the most part.The last time I shopped there, an employee near the counter wouldn’t let me past it if I didn’t hand over my backpack. I understand: They want to discourage shoplifting.But do they understand? I had money and valuable items in the backpack. Mistrust is a two-way street.They said that I could tell a clerk what I wanted and he would get it for me but that I had to wait at the counter. The clerk brought me my items and I paid for them, though I thought that way of doing business was offensive. After thinking about it a few more minutes, I rode my bike back to the store to return the items. At the time, I didn’t have the presence of mind to explain what I explain here.That was some years ago and they may have changed their policy. Granted, it's not unique to them. A store that wants to maintain such a policy would do better to provide secure lockers for backpacks and such that shoppers carry.
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September 2023 by James Beale
I purchased a Weber Lumin Electric Grill with stand and cover. This is a most welcome new product with a thermostat.
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August 2023 by Robert Lambert
Great little hardware store. Friendly staff. Just ask and there to help you find what your looking for.
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August 2023 by Jason Jones
Great service, friendly and knowledgeable staff. Also, the best chili dogs in town next door a Johnny's.
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July 2023 by Michael Waddell
Oh my Lord. I knew there was a reason this is the go to place for anything, you as a homeowner need for your repairs. The staff here was so helpful and they had the exact capacitor I needed and I was able to get in and out of here quickly. The parking lot is kind of scary, but I was still able to get in and out. Ace truly is the place with the helpful hardware folks.
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June 2023 by Joseph Harden
Friendly and knowledgeable staff. Make you feel like a local. Great selection too
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June 2023 by Paul
Hard to find items can usually be found here. Always has that mom and pop feeling when going there. Beats the big box stores for customer service.
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June 2023 by malte strauss
Super helpful staff. Needed an obscure tensioner Pin for my RV and the young salesmen I showed my broken part guided me to the right replacement part. Wonderfull well sortwd hardware store with lots of other things like houshold items. Highly recommended.
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May 2023 by Brotox G.
Dennis, the orange garden center kitty, knows where all the best plants are if you give him love. He has impressive customer service & pest control skills. I mean, everyone is nice... Dennis is just my personal favorite The parking lot situation at the store is definitely anxiety producing. It helps to know there's emotional support cats inside
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April 2023 by Joe Barton
Love this place. They have everything you need. They even have local honey. Just wish it was easier to get in and out of their parking lot. On the other hand , maybe that’s a good thing, then I might be there more than I need to be?
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April 2023 by Heather Galvin
Very nice staff. Super helpful
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February 2023 by Timothy
Great little general store. Have always had what I needed. It's a little more expensive than the big stores , but I don't mind paying a little extra for the personal care that is given to each and every customer. Every employee goes out their way to give you the best experience. You feel like family when your there. Also they don't just say it's over there and expect you to go and try to find something you've been looking for and can't seem to find. They will walk you over and make sure you get what you need before leaving you. They treat everyone the same. They don't treat you different because you are a female or male. And they don't look at you as if you are stupid when you can't quit explain what it is you need or are looking for.
