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February 2024 by Courtney Smith
I lost the zipper pull on an expensive down jacket and it has been driving me insane for weeks. Alex kindly replaced the zipper pull in less than a minute at his counter. He didn't charge me a thing and was all smiles that he could help me. Now I can't wait for my shoes to fall apart so I can bring them here. Thank you Alex!
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December 2023 by Hansje G.
Went above and beyond to fix a zipper issue. Clear communication and gruff but friendly service. Could not recommend enough!
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December 2023 by Joan M.
I have lived in Mt. Pleasant a long time and never knew that there was a cobbler located here. I was thrilled to hear that we had such a service and also to hear the rave reviews of Alex's shoe repair and sales. So decided to take a pair of my dress pumps to get re-healed and resoled. Drop off was on Friday pick up scheduled for Wednesday, however, I picked them up today, Tuesday. I thought it may take weeks for them to be repaired, but an actual effect it was days. Once you drop off you have to pay upfront, in my case, it was $55 I was fine with that as long as they did a good job. They did an outstanding job. I am delighted because otherwise I would have to throw these shoes out and I hated the thought of doing that because they are so comfy and appropriate for a lot of occasions. I am old-school and grew up with cobblers located in every small town in Ireland. I went many times with my parents who out of necessity needed shoes repaired or resoled. It's definitely a lost art, which is a pity but of course the majority of shoes are not made to last these days. I hope Alexis shoe repair is there for many years to come because I will definitely be frequenting them many times. If you have a pair of shoes in your closet that you have been thinking about repairing, do it. Yes, the cost is high, but I don't mind because it's a small family run business and I want them to stay.
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December 2023 by Caleigh Cobb
Brought my boyfriend's boots here because the soles were falling off. They are as a good as new!! Thank you!
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December 2023 by Sylvia Sheridan
I was completely amazed at how they were able to repair my sandals after my puppy got a hold of one of them. (I had gone to a shoe repair that was close to me on James Island and they turned me away and said they couldn't do anything... Never going there again!) Alex's shoe repair was completely professional, gave me a couple of different options and did a fabulous job, better than I even hoped for! You can barely tell where the strap was severed. I was extremely impressed and so so happy! Thank you so much for saving my sandals!! You're the best!! ♥️
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November 2023 by Julie B.
Super nice gentleman that was able to fix and ink stain on a wallet. We thought the wallet was ruined and he was able to repair it to close to new.
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October 2023 by Pete Aylor
I was very pleased with the stitching repair work Alex’s Shoe Repair did on my dress shoes. Quick next day turn around & very reasonable price?
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July 2023 by Kimberly Rivers
I had to pay Alex before he made the repair and when I picked up the shoes, he didn't say anything. I couldn't even make eye contact with him. I was waiting to hear the words thank you but it was never said. He'll never get my business again ?
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June 2023 by Morgan Bradham
The BEST! He has saved me hundreds of dollars replacing shoes, his work is flawless. Reasonably priced and he even saved a leather purse I thought was beyond help.
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April 2023 by Alex L
I recently visited the shoe repair store and was extremely disappointed with the service I received. Not only did they fail to clean my shoe properly, but it was returned to me in a worse condition than before. The communication from the staff was also incredibly rude and unprofessional, and their customer care service was some of the worst I have ever encountered. I was extremely dissatisfied with the service I received and would not recommend this store to anyone.
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March 2023 by joh ho
Rude and unprofessional, Ukrainians, I guess we should pay their way and also get Biden to send them money. They are cutthroats.The work was so bad took it elsewhere to have it redone.
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February 2023 by Elias Frost
Great service. I appreciate the attention to detail. They got my taps just how I like them and always deliver with fast service.
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January 2023 by Dean Darien
Excellent experience using Alex’s. He applied sole protectors to my wedding day Magnannis. The result was a clean, seamless addition to the shoe. I could not have asked for a better result and experience. Alex will look out in your best interest and care for your belongings as if they are his own. On par with quality work you would find in larger cities.
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January 2023 by Ed Ranieri
These gentlemen are true craftsmen! This kind of service is a dying breed and it's always neat to run across people who do relatively unique/older skill sets exceptionally well. I brought in 3 pairs of my favorite shoes that I thought may have been trash and they put on new heels and soles, cleaned a polished them, and brought them back to life! I went home and was so happy I will be bringing even more shoes back to them soon. Wow!
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December 2022 by Franchise Consultant
These gentlemen are true craftsmen! This kind of service is a dying breed and it's always neat to run across people who do relatively unique/older skill sets exceptionally well. I brought in 3 pairs of my favorite shoes that I thought may have been trash and they put on new heels and soles, cleaned a polished them, and brought them back to life! I went home and was so happy I will be bringing even more shoes back to them soon. Wow!
