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November 2023 by Britt O
I had nothing short of a fantastic experience with this company from start to finish. I curbed one of the rims on my new car, it was as painful as it sounds. They provided a quote which made sense for the repair. Communication and customer service or top notch, and scheduling was very easy. They communicated on the day of the appointment and arrived on time to where my vehicle was located and did the repair on site, so convenient! The wheel looks great and I couldn't be happier. This was a wonderful experience. I will be recommending this company to anyone who needs a rim repair.One photo shows the scratch the next photo shows the repair.
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July 2022 by D K
Do not use these people. I had an appointment to fix my wheel, I had to drive 2:30 hrs to get to them, when I reached the place he said he had to reschedule because his truck was down. His truck went down in the morning apparently, my appointment was at noon. They could have called me to reschedule and saved me 5 hrs of driving time.
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October 2021 by Tom Weil
After two years the paint started coming off the wheels. It revealed the putty that they had to use to fix the cracks. I called them and said the paint is coming off. They said “well we only have a one year warranty and they said “you should never have put the car in the car wash”. I said nobody told me that and he simply replied “sorry” When I asked was what would it cost to repaint the wheels and he said the same price as it was to do the original work. That’s a lot of money for a one year warranty. if you’re hoping to keep the car for more than a year don’t waste your money. In the long run it’s cheaper to buy a new wheel.
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July 2021 by Rich Peck
They came by and repaired my rims. They look better than I've ever seen them. Great value!
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June 2021 by Ramon A. Colon
This company is first on my list for wheel repairs! I spoke to Mike by phone about having run over a piece of lumber which caused a slight vibration at the left front wheel. One of their mobile crews were working locally and they responded the same day. An hour of work and the wheel damage was corrected in my driveway; Thanks to Matt and Travis!
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May 2021 by Linda Martin
Scheduled an appointment and the technician did not show up. Customer service is horrific. Definitely will not recommend this company because my time was wasted. The one star is an overrate for Alloy Wheel Repair of Charleston.
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May 2021 by Katie McGuire
I think this company is awesome! They have been timely and efficient in making my rims look like new when curbs in downtown Charleston, SC attack my car :)thanks guys for the great work!
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April 2021 by Catharine Holland
THEY DO A GREAT JOB WHEN YOU CAN ACTUALLY GET THEM TO RETURN A CALL. I'VE BEEN LEAVING TEXT MESSAGES FOR 2 WEEKS AND NO REPLY.
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March 2021 by Danielle Austin
Quick and efficient. Scraped my rim on a curb. Looks new again like nothing ever happened. Great service. Very kind.
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March 2021 by Kristin McCann
Great job and it was so convenient! Texted the owner a photo in the evening, was given a price, and the tech came to me the next morning. Definitely recommend.
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November 2020 by Bryan Spear
I had my wheels picked up on a Tuesday (powder coating), and returned on a Friday, as promised. Very satisfied with the service. The only service I found that would pickup and deliver the wheels to your residence. Highly recommend!
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July 2020 by A.J. Espinoza
Had my wheels set to be picked up on a Wednesday and did not get a call nor a text from the technician or Mike the owner about them missing my appointment. Eventually they picked up my wheels the day after while at work and still no one contacted me to let me know they were being picked up. After a week or so I called to get an updated and I would be given delivery dates but they continued to not show up. The owner Mike eventually stated that their shop had issues and my wheels were just sitting. Weeks passed and no communication until I would reach out to them which I would continue to get false delivery dates. I was promised the wheels would be in on a Monday and when Monday came I called and I was told that the wheels would be in late at night which I asked to please deliver at that time 9-10pm. No wheels then. It wasn’t until Wednesday afternoon that they showed up. Almost a month later and after calling the owner to try to make things right he was unwilling to do so, until he finally said he could deduct $5 a wheel... His excuse was that he didn’t give me a delivery date so it was okay to deliver whenever....
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May 2020 by Dillon Lyalls
Received an online quote from Mr. Morris the same day I requested it. Called the next morning and within an hour the technician was at my house repairing my curb damaged rims. Less than 2 hours later my rims look brand new. Highly recommend these guys!
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March 2020 by Janeiria Murray
The Customer Service Here is Horrible. This guy did nothing but repeatedly lie. He told us it would take 5-7 business days to fix my rim and it took 10. I’m an entrepreneur and I missed days from work and lost money as well. Once he takes your rim he doesn’t answer your phone calls or text messages. This man comes HIGHLY UNRECOMMENDED‼️‼️‼️‼️‼️‼️
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December 2019 by Michel Berda
This business deserves amazing reviews. My fiance has a 2004 CLK long story short with the bad roads all the rims were twisted, because of all of the potholes, and they needed to be fixed desperately so I went on the web and searched a company that could make her rims perfect and safe for the road. I contacted Mike Morris, a great guy, we worked out the details shortly after that one of his team member the most hardworking individual showed up and if you look at picture (one) that is the way they were and then if you look at the others (no brainer there) this is how great and talented that individual was and even managed to straighten the rims and painted them to look brand new. Do not waste your time with any other company this company is properly priced, the service is impeccable and the final product is amazing. Trust me, I only leave honest and truthful reviews that I believe others can benefit from. 10 Stars Mike and your crew you all ROCK...!e