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February 2023 by Anjeanette Bennett
Excellent
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August 2022 by Steve Amundson
Always has been good customer service, and they normally keep the drive thru running smoothly
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June 2022 by Carol H.
The hours are just ridiculous ! I would not go there but need to deposit and don't feel comfortable using the auto teller. We already have barely any staff so have to take off extra time to run to the bank ! Very disappointing
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January 2022 by Kathryn A.
Unable to make appointment at a nearby branch so I made appointment at this branch and drove across town to open account or make a deposit. Even with an appointment they were not able to open an account for me today. Offered to have me return tomorrow. Inadequate service. I guess I will need a new bank.
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January 2022 by ms too much
I was there with an elderly client. After seeing the teller she needed to speak with a banker. We waited about 30 minutes. So, she asked me if I could go over to one of the offices where a banker was. I asked her if she would be able to help my client. She was so rude and hostile in her tone. Bank of America you need to speak with Andrea. She is not very nice, and is very abrasive.
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January 2022 by Danica Sinclair
i had to close my card down, because my old roommate used 300 on it 3 months after i moved out. we shut the card down, they send me a new one. it had the canceled card’s information on it. i call to order the right one. i was in between moves. they sent me a new card, but took my pin code off of it. they said my new pin code would be sent in the mail days after my card came in. the pin never came. i moved away. i go to deposit cash, my old pin doesn’t work. i cant active it on an atm despite them telling me that the 3rd time i called. i call again to attempt to active this pin, since i’ve been without a working card since december 1st. it is now january 9th. mind you, the claim on it hasn’t progressed when amazon was able to tell me the same day it was her. i called the 4th time, because my bank is temporarily closed. i usually have to work 7:30-5. i don’t have the time to go to the bank usually. then it happened to be closed, including the other near by locations. they told me they couldn’t activate my pin over the phone. i don’t get why. i had a prepaid card with my last job and i was able to activate that. i don’t know why they don’t have something for the pin on the app. and i also don’t understand how i have an active card right now but with no pin. i can use it on amazon, but i cant use it at the bank. worst bank ever. they aren’t helpful at all.
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January 2022 by Matthew Quillen
Worst branch in Charleston! They usually only have like one person, maybe two, people working and with no urgency at all. Do not go if you are in any kind of rush or hurry. In fact, just avoid this branch all together!
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September 2021 by K B
Terrible service i lost my card and no one can give a replacement card but one person? Plus they are just plain rude
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September 2021 by Adria Schroff
Rude staff! Very frustrating!
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August 2021 by Greg Martin
The very worst counter help at any branch ever. No oversight or management available. The counter staff was under trained and bumbling around plus was unpleasant to conduct business. This branch can only do better. Please get better help at this location!!
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August 2021 by Charles McCullough
Worst branch of the worst bank inAmerica.
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June 2021 by Michael Roggow
Some staff at this branch need improvement in delivering customer service.
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December 2020 by Caitlin Spear
THIS IS BANK OF AMERICA IS LOCATED IN SOUTH CAROLINA!!Please update map location to R5MF+4G Mt Pleasant, South Carolina.The address of Mt Pleasant, South Carolina is correct. The map shows and directs the user to US 17 located in North Carolina.
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December 2020 by Jessica Stewart
Inaccurate information. There is no bank of america in Elizabeth city nc
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August 2020 by Tanisha Butts
I drove to the location and there’s no building!!!I’m from out of town and there’s no other BOA in the area. The location needs to be updated in google.
