Bad management -- fuel pumps sometimes don't work, receipts don't print, and fuel station is locked and unattended during posted business hours.
Wanted to use my Harris Teeter fuel points but for whatever reason the gas pump machine had my points at zero. The clerk was not willing to help and said whatever the machine has is what I have. Clearly there was an issue with the gas pump. I left and did not get my discounted gas!
Tried to use BP rewards and it wasn’t working after three tries. I went inside to ask the employee if she knew why it wasn’t working- she acted bothered my presence and question, never looked up from her phone, and simply said, “no idea” ... frustrating experience.