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December 2023 by Libby Gillins
We ran out of gas and our tank was filled within thirty minutes. We thought we may be without hot water and a stove for a few days. Couldn't be happier when we saw them pull up to fill our tank!
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May 2023 by Chris R.
We are getting missed, too frequently for fill up and now we have run out of gas again. Supposedly they were going to plug a monitor on the tank that would send alerts to them and an app but that hasn't happened and now on Mothers Day, we can't cook, can't take a hot shower, can't run our dishwasher and doubt we will be able to until sometime Monday. I can understand this happening once every 3-4 years but it's now happening several times every year. I'm fed up... Do not use this company - find someone that will put on a monitor.
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February 2023 by Dkroeger989 Dk
We have been using Carolina Gas since we bought our house two years ago. They have always been as quick as practically possible in filling our tank. We called late this afternoon after discovering our tank was empty. They arrived within the same hour on a Friday evening. Great customer service!
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January 2023 by Roger Sullivan
Ran out of gas unexpectedly. Called first thing Monday morning and they’re coming by today! The woman on the phone was really nice and they’re doing everything they can to get us filled up quickly! Great customer service.
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January 2023 by Alex J. DeSeta
Honest people, I called them when I was getting delayed service from another vender and they came out when they said they would! Keeping to your word wins my business. thank you!
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January 2023 by Kristin Milam
I have nothing but great things to say about Carolina Gas. They are prompt, professional and always accommodating.
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December 2022 by Skip F.
These guys have let me run out of gas over and over and over. Every time they blame it on their workers/drivers. Maybe once it can be the drivers...after that it's the managers. It's the pay scale. It's the organization.
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November 2022 by Judy R.
They never put us on a route to get gas before we run out, so we always have to call when we run out. And this time I've been calling for 4 days and always an answering machine, never a person. Still waiting. No hot water, no cooktop, can't run dishwasher or take a shower.
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November 2022 by Wendy Thiel
I have had Carolina Gas for 5 years and they have always filled my tank when needed. Over the past 6 months I needed to get a larger tank. I have called continuously to the point where the person answering knows my voice. I have gone so far as to call daily to see if I can get a representative out here to address putting in a larger tank. I did this for nearly 4 weeks. Still, I have yet to get a response to my calls. While they may be good at coming out to fill a tank, their service level for new customer or existing customers needing something beyond that is non-existent. Due to their lack of response, I have had to go to another company.
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May 2022 by Jessi Carter
They’re very hard to connect with. I was told they were coming around lunch. I called again at 3:30 and they said I was the next house, they would be heading to me soon. 6:30 rolls by and nobody came and they wouldn’t answer any calls. I couldn’t take a shower, clean, etc. Quite frustrating.
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February 2021 by Russell Tallon
They aren't very organized but they came out and filled our tank within a week of calling for refill.
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January 2021 by Glenn G.
Ran out of gas on a Saturday morning, called the office to hear a recording saying they wouldn't be open until Monday. Left my information on their answering machine, and a truck showed up an hour later to fill our tank. Love these people!
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January 2021 by Bonnie Bella
Carolina Gas is wonderful. I’ve been a customer for 20 years and the come out immediately when I need my tank filled. They just came out on a Saturday on short notice. They are always very friendly and efficient. I highly recommend them!
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December 2020 by Nick Anderson
Been almost 2 weeks since I placed a refill order and still no gas. Phone service is terrible.
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December 2020 by Glenn G
Thank You Steve & Nick! This Company SCREAMS BUY LOCAL! I was almost out of gas, post op and they came IMMEDIATELY due to my circumstances because they are great people and PART OF OUR COMMUNITY! The "Other Guys" closed their offices so they DO NOT not put ANYTHING BACK into our economy!Great Prices, beyond great Service!
