-
November 2022 by Jonathan Cook
Beside be long time waiting, Customer service is very rude, beware the extra cost even when you have insurance. Not recommend at all.
-
August 2022 by Mark Mullen
Terrible customer service. They never answer the phone. It rings for a minute or two and then disconnects you.
-
September 2021 by Devika Daga
Absolutely terrible customer service. It's impossible to reach a human to get a simple billing question answered. I've called at least 30x to get a past due notice bill issue resolved, but the system cannot find my bill. I'm stuck, and there is no one to speak with.
-
August 2021 by Rachel Brosious
I was on hold for 15 minutes before a live person took the call. She verified my information then put me on hold for another 15 minutes before simply hanging up on me. I tried to pay my bill on both websites provided on their invoice but the account number listed on this invoice is invalid for both sites. Terrible customer service.
-
July 2021 by Deirdre Jarvis
On hold now for almost 15 minutes.
