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February 2024 by Cynthia Andrews
The staff at the Mt. Pleasant location are really honest people. I have been going there for years. They always take their time to explain and answer all my questions. Unlike the dealership, I can depend on them to do only what is necessary. That said, they will suggest things that I never would have thought of, and that makes me feel more informed.
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February 2024 by Will Herndon
Efficient and friendly
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February 2024 by Caroline LaFitte
I brought my car in twice within the past few months for last minute urgent repairs and had great experiences both times! Eric and Ben were so accommodating and willing to squeeze me in the day of. They both took the time to make sure I understood what exactly needed to be done and how it related to the issues I was experiencing. They are very efficient, and my car has always been ready the day of or the next day! I will be recommending their services to anyone with car troubles, 10/10 communication and efficiency from the staff.
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February 2024 by Ross Rames
Staff was very friendly and efficient. Took care of my problem in a professional manner.
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February 2024 by Martia Rachman
I had a tire issue that I had to change immediately and though I could not get fit in to the schedule, Eric and the woman that works there helped me figure out what was wrong with my tire, get air and offer to support me in changing my tire. They were empathetic and would have been even more helpful I know — if I didn’t know how to change my tire or needed more help. Truly, service oriented humans at this Firestone.I’m very grateful I landed in front of the Firestone with my tire issue. I will definitely go to them in the future for tire needs.
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January 2024 by Karen McNeil
The service was excellent and professional. Never ever Failing. I've been there numerous times, same good service.
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January 2024 by Idol Hanz
Great deal! Thanks for the discounts! I would score 10 but upon arrival at appointment time the tires I ordered were at another store across town so I had to wait an extra hour...no biggy, I still recommend you guys, thank you.
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January 2024 by Nova Banton
charged me for things they didnt do, like disposing of tires that i still have. paid over $2,500 while there was a sale going on and now i know why.
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January 2024 by Mike Martin
These guys are awesome!!! Cannot recommend them highly enough!!
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January 2024 by Evan Ward
Was visting from out of town and had some tire issues. Benjamin was a great help to us and even gave us suggestions to keep my tires safer in the future!!! 100% recommend this place
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January 2024 by Alain Nicolas
Christmas eve disater. Stop in without an appoinment. They were extremely freindly, knowlegable and did everythiing I asked. Have used Firestone for over 30 years and continue to recommend them
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January 2024 by Joshua Kucera
Fast and friendly service. I've used this store for years and can't remember having any issues.
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January 2024 by Scott Strople
Sloppy and slow. Place is very poorly managed
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January 2024 by Edward Morrison
excellent service
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January 2024 by William Phillips
The staff at the location I visit is very helpful and knowledgeable with every visit. They do a great job explaining the service that was performed and what is recommended after inspection, if anything.