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July 2023 by Nathan Pollock
Had an excellent experience ordering, picking up, and enjoying a Coffee Oreo Ice Cream Cake. Order was ready on time and looked incredible. Cake was delicious too!
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July 2022 by Evan Guthrie
Great American Cookies at Mount Pleasant Towne Center is a great place to go for delicious and well prepared cookies and cookie cakes. Really good experience every time I have been here.
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May 2022 by leah geers
I showed up to pick a birthday cake up and it seemed my order had be looked over. Katie right away offered to make the cake and actually deliver it to me, all with a Smile! This type of customer service should not be over looked. The cake was delicious, well decorated, and she made our day!
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April 2022 by Debra Esposito
I’ve had two cookie birthday cakes made from this location, both cakes were beautiful and delicious.Service was great and staff is super nice, I ordered online the day before and popped in to pick it up.Highly recommend them!
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November 2021 by Diana Miller
Extremely slow. The employees didn’t seem to care to take their time to make milkshakes and ice cream. Took their sweet time. We had one family ahead of us and it took them 20 minutes to make their order. Took 5 minutes for them to make one order of ice cream. We ended up leaving without ordering because they honestly didn’t care. I will not come back here. I’m extremely disappointed in their lack of care because it was an amazing place two months ago. Need to train better or have better expectations. I rather take my time buying the ingredients and making my own sundae. Good luck.
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August 2021 by Cass Is Real
This location could benefit from having enclosed cases to protect their cookies from flies and gnats. The employees aren't welcoming customers like other locations do. The one ringing me up walked away as I was swiping my card... I completed the purchase, printed my receipt, and tore the receipt from the printer all on my own. That cannot be company policy.The cookies crumbled as I was attempting to eat them. The blueberry cookie was nasty. The sugar cookie was doughy.
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May 2021 by Sara Elizabeth Richter-Sherman
This was the worst Marble Slab I have ever been to. I am typically hard to aggravate and have a high level of patience since I worked in good service for years, but I can’t ignore this. The girl taking our order was sweet and helpful. However, there was a young boy in the store who completely skipped over the rest of my party and let another family jump in line. He had a horrible attitude and didn’t even finish the order for the family that he moved in front of us, he left off the mom and she got so frustrated she got something from the fridge and said “I’ll just take this.”
Then when our order was fixed and we were waiting to pay, he pulled 2 other orders in front of us to pay. A girl took a large party to the other register to pay and I had to make an announcement that we hadn’t even paid yet, while our ice cream was melting. Honestly, I probably could have walked out without paying and no one would have noticed, but I’m not that type of person.
The place had 5 young kids working there and no adult supervision or manager running it. For $22 for 3 ice creams I could have gone to the grocery and had ice cream for days.
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May 2021 by Clay Crenshaw
Robert did a great job preparing my Mother’s Day cookie cake. Was great!
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October 2020 by Courtney
Half of my order was missing and the item that did arrive was not correct
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September 2020 by Jorge
Awesome!! Love the ice cream
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August 2020 by Piper Van
They nailed it. I couldn't be happier.