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March 2024 by Ann Stutz
Evan with Life Storage delivered great customer service regarding our space. He was polite, provided the information I needed and took extra steps to be helpful
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March 2024 by Wallace Grace
Evan has been great. He helped me figure out what size storage units I needed and for how long. It worked out just right the units held everything we needed them to hold without a lot of room left.
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February 2024 by Leeny Foiles
My experience with Life Storage was fast and easy and completely positive! The facility was well maintained, clean and well lighted. Evan, the manager, gave me a tour and showed me my exact unit. There were no high-pressure sales tactics and the contract was straightforward and well designed. Insurance, locks and supplies were all readily available and reasonably priced.If you’re in need of a storage unit, check out Life Storage in Mt. Pleasant, SC. You’ll be glad you did! ??
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February 2024 by Jean Louis Faure
Mr Evan was the person who dealt with me.... he was patient as my english is not proficient, he was also forthcoming and pleasant to deal with...''Je vous remercie de votre accueil.''.. which is french for thank you for your professionnalisme...
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February 2024 by Marsha Britton
I had questions while making a reservation on-line so I called the company. I talked to a person in customer service department for Corp. I did nit have to wait but a minute or two to get a real person. This person was very friendly and helpful. She saved a little over $30 for me. After I hung up, someone from the local storage facility called me and asked if there was anything I needed. I would use them again.Actually, just remembered i have been renting a unit for about 4 years and have had to get my unit # and password multiple times and have always had good service.
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February 2024 by Carolyn McInerney
All good - easy and pleasant.
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December 2023 by Yaboy Patrick
This place is way overpriced for what you get. Very high price increases, over 200% increase in a two year period for a non-climate controlled unit.
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October 2023 by Brandon Burns
Booked online and was moving items into unit an hour later. Amy at the Mathis Ferry location in Mt Pleasant was great and extremely helpful!
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October 2023 by Cheryl Hartley
Amy was very helpful. Great facility and great location
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October 2023 by Alex Robinson
Shannon at the wife storage on Mathis ferry Road was incredibly helpful and like today
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October 2023 by Kay Cole
Great place to store with responsive, helpful customer service!
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October 2023 by Billa Sperry
Bldg was clean and the team from Life Storage very knowledgeable and helpful.
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September 2023 by Catherine Johnson
I had a great experience today with Life Storage. Evan was very professional and informative.He showed me the space I was interested and I was so pleased to find it a comfortable temperature and meticulously clean. I know my things will be safe and undamaged in this facility. Go see Evan he’ll make the whole process easy!
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August 2023 by Stuart Hunter
I am 75 years old. It was 95 degrees!! I had trouble getting into my unit. The manager, Evan, came out in that heat to help me. I can’t say enough about this you g man!!! Above and beyond great great customer care. Thank you Evan!!!
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August 2023 by Holly Maddux
Nightmare, I reserved a unit on phone at Mathis Ferry location and was told property manager would call me to finalize. He did not. I left several messages over three days. Never got call back. The day before my move I went to the property during business hours. Door locked. Rang button. No answer. Called emergency number. No answer. Went to another on site office. Door locked sign posted announcing return at a certain time. Waited and waited. Not returned until well after stated time. It was very hot. After standing in heat for cumulative 1.5 hrs. I felt ill and actually fainted on the sidewalk. When attendant finally did return I expressed my anger and frustration. Attendant refused to assist me (on sidewalk with injury to hand from fainting) I was taken to ER by ambulance.I’ll stop here. I did not rent locker. Went to public storage where I was treated courteously and rented a locker.
