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January 2024 by Matthew Vaughn
GREAT experience, the staff handled my sign up so easy with my renew active membership, I totally recommend
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January 2024 by Max Hess
I just moved here from PA and the gym already makes me feel at home. Very friendly and welcoming crew! Lots of equipment to choose from (when it’s not packed)
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December 2023 by Andrew Thompson
Pivotal Fitness is average and tired. It's got a bit of a funky odor and not kept well. The leather and padding on several pieces of equipment are worn and torn, and some have rust. Soap and paper towels are often empty in the locker room. And I haven't yet seen a fan that isn't covered in dust, blowing around.The staff, on average, is pretty apathetic. Low to no energy, and at the front desk on their phone as you check in.
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December 2023 by Amy-Rhodes E
Pivotal Fitness has been a huge part of my daily life and with a staff that is friendly and professional makes my experience all the better. I know I can always rely on Chad, Will, and Jermaine if I need help with anything. I like the layout of the equipment, love the variety of classes offered, and I feel safe when I have to workout late at night. Pivotal has become my other family and I highly recommend checking this place out.
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November 2023 by Rick Royer
People at the front desk were awesome, they helped me set up a phone app, and explained everything about the membership and free perks that came with the membership. Everyone is friendly, and you feel welcomed. Great place. Best perk is you can access the gym after hours.
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November 2023 by Andrea Snider
Great facility and even better staff. Management, trainers and kids club staff are always willing to help. Pivotal Fitness-Park West provides an encouraging and positive environment while keeping their clients motivated to work hard and reach their goals.
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October 2023 by Alberto P
Great gym, their facilities are awesome and the staff is super helpful and friendly
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October 2023 by Charles Lee
I joined this gym after moving here from LA, where I was a LA Fitness member. Coming from a very large gym, I was worried about the size of Pivotal Fitness, and whether or not I would feel crammed and not have decent access to weights/machines. But after about a month of going to Pivotal Fitness (3 - 4 times/week in the mornings), I'm very happy with my experience.I have not yet run into any issues with getting access to the cages, weights or machines - and I have yet had to wait for anything to free up. There are multiple cages and at least 1 - 2 are always free at any given time; this is a huge difference from LA Fitness where there would frequently be a wait.In addition, Pivotal Fitness has done an excellent job in purchasing multiple machines that are typically in higher demand, ie crossover cable machines. Other gyms will purchase a single type of machine to be as broad/diverse as possible, but it seems clear that Pivotal Fitness is owned/managed by people that really do work out, and understand the types of machines that appeal to regular fitness enthusiasts.While downstairs are primarily weights, cages and machines (along with optional kids care - which is a fantastic value add), the upstairs is a large oval track that circles ellipticals, bikes, treadmills, and stair machines. In addition to this, there are a few machines upstairs that work really well in-tandem with a cardio session.Overall, Pivotal Fitness is GREAT for anybody seeking an extremely comfortable, non-salesy, fitness-inclined and high performance place to regularly work out.
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September 2023 by Dominick Splendorio
BEWARE! of hidden $99 enhancement fee which I was charged 3 months after joining. In a world of HIDDEN fees, pivotal fitness joins the club. Was given an apology and told it was in my contract. Ohhh that fine print, guess I should have known better.
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September 2023 by Scott Standridge
Signed up at the West Ashley location and felt mislead on the contract- the larger company or management group- “Peak” then took days upon days to even answer or respond to questions. Quite disappointing.
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September 2023 by Kathy Shannon
Pay attention to your bank statements as I have been charged multiple times this month. The "annual" fee being taken out again in September. Not okay. This has happened before.
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September 2023 by Zachary Dorer
Super clean gym, two floors and plenty of space with all the equipment you need and super convenient location to those living in the park west area!
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August 2023 by Erin Gaita
Pivotal Park West is a top notch gym with very qualified and knowledgeable trainers. Their management team is very professional and attentive to members’ needs and questions. It’s a great atmosphere of fitness and community! I highly recommend you join!
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August 2023 by Kay L.
Don't come here. Not friendly at all. The staff's attitude is far from welcoming, and the cleanliness is seriously lacking. Save your money and find a better place to work out.
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August 2023 by Robert Clark
Silver Sneakers is a great program for Seniors and all three instructors we have used are phenomenal!
