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March 2024 by Colleen Baldrey
I absolutely love Orangetheory's vibrant community and the incredible staff. Jennie, Alli, Ava, Katherine, and Kim always go above and beyond to make every member feel welcomed. The coaches and sales associates make an outstanding (and quite impressive) effort at remembering everyone’s names. Aside from being approachable, the staff also takes great care of the facility. They make a point to keep the studio clean, adding to the positive and professional atmosphere. Even as someone who isn't a natural gym-goer, I find the environment super motivating. The varied challenges and signature workouts keep my fitness routine exciting. Not to mention, the coaches cater well to people coming from all fitness levels. They are knowledgeable and approachable if you are injured and need a modification. Plus, the other members are so friendly, it feels like working out with friends. I highly recommend checking out OTF Mount Pleasant, you won’t regret it!
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March 2024 by clarkpari
Been an OTF member for over 6 years and this OTF is the BEST!! It is clean, friendly and equipment is up to date - just an all around well run studio. It all starts at the front desk......Jennie and Alli are a warm, friendly, helpful AMAZING team .....and ends with the coaches who are all great. Coach Scott works to get your best outta ya .... followed by Mary, HUnter, Hannah, Brian and the rest who, like I said, are terrific. Can't say enough good things about OTF Mt. P.
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December 2023 by Lauren Calhoun
Customer services is just not there… trainers are great! Called to cancel bc i work two jobs… they said I must come in and fill out paperwork when I stated I can’t bc I work two jobs she then offered to send it by email.. why wasn’t this offered to begin with? Maybe suggest putting my membership on pause? Was placed on hold by Kim never got back to me music just continued to play and then got hung up on! again POOR customer service. Won’t be getting another membership through this studio!
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August 2023 by N W
I have really enjoyed the workouts at both Mount Pleasant and West Ashley. All the coaches really care and encourage the group. They are also typically good about observing and offering guidance when needed. And the MP front desk staff are the nicest you’ll find anywhere.
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June 2023 by Jennifer Stephens
Enjoyed visiting the Mt Pleasant studio today for a great class!! OTF team was super friendly and welcoming and Coach Hannah has great energy!! Hoping I’ll be back, soon!!!
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January 2023 by Emily Funcik
I love this gym! The staff is so helpful and fun, the workouts are fast-paced and TOUGH. I was so nervous to start but I'm totally hooked. I've never really been into "working out" before but I'm so thankful I found OT.
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September 2022 by Christi Cook
I have been a member of Orange Theory for over 6 years. It has been the only fitness program I have actually liked and continue to enjoy. It’s a great workout no matter your age or ability. I started out as a walker and over the years have built up my strength and endurance. I love the coaches too as they are good motivators. I would recommend it to everyone that wants to get into shape!
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September 2022 by Evan G.
This Orangetheory Fitness location on Johnnie Dodds Boulevard in Mount Pleasant is a great place to go for a full workout and much more. The staff and instructors here are very helpful and make sure that everyone has everything that they need.
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June 2022 by Carolina Sotomayor
This studio is a scam. I signed up for a month and asked them to cancel my membership. I said I did not want to continue after month 1. The studio manager said “no problem we won’t auto renew.” Of course i looked at my credit card statement and see they charged me again. I have called the studio various times and they have answered and hung up on me.They are purposefully scamming people. This studio has to be reported
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May 2022 by Haley Wolfinger
Pay very close attention to what and when you are charged by this studio. I froze my account during covid but was randomly charged the full membership price on 3 different occasions. Each time, I called and requested to be refunded. They said they “do not do refunds” but will add the extra classes to my account to use when I return. By the third time this happened, I said I don’t want any classes added and just wanted to be refunded for the incorrect charge. Jenny, the manager, said she would call me right back and get it sorted. That was 4 months ago and I’ve called at least a dozen times and have gotten either no answer or told that Jenny is not available. I’m still owed more than $300. I’d rather spend my money on a gym that provides amazing workout classes than a corporation that tries to steal money from you without you noticing, and refuses to return it when you do. In other news, it seems that all the best teachers have left. Maybe they treat their staff as poorly as they treat their customers?
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May 2022 by Haley Wolfinger
Pay very close attention to what and when you are charged by this studio. I froze my account during covid but was randomly charged the full membership price on 3 different occasions. Each time, I called and requested to be refunded. They said they “do not do refunds” but will add the extra classes to my account to use when I return. By the third time this happened, I said I don’t want any classes added and just wanted to be refunded for the incorrect charge. Jenny, the manager, said she would call me right back and get it sorted. That was 4 months ago and I’ve called at least a dozen times and have gotten either no answer or told that Jenny is not available. I’m still owed more than $300. I’d rather spend my money on a gym that provides amazing workout classes than a corporation that tries to steal money from you without you noticing, and refuses to return it when you do. In other news, it seems that all the best teachers have left. Maybe they treat their staff as poorly as they treat their customers?
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April 2022 by Jackie Welles
Had my first class at Orange Theory and loved it. Sarah was awesome and gave me the best workout I’ve had in a while!
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March 2022 by Christian Smith
When a gym/coaches can make a workout fun you know your at the right gym. I love how motivating and helpful every coach is! I have been going to the mount pleasant location for almost 2 years and LOVE IT! The workouts are great and everyone is super nice!! Highly suggest OT to anyone looking for a great workout!
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March 2022 by Liz Cook
Thank you Jackson, Macy, and Jennie for a great experience!! If you are into HIIT workouts, whether beginner or advanced, look no further.
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December 2021 by Peter Paschalides
Terrible service. Lipstick on a Pig. Jennie, studio manager, is not helping the situation