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June 2023 by Compost Envy
I like this place because I hate making appointments and by the time I usually decide that I want a spray tan everyone is booked. Palm Beach Tan on Johnnie Dodds also stays open later than most other spray tan places. I like the spray booth on the left side and I always use additives. This place doesn’t always have hair nets in the room though so ask before you get undressed or it’s a pain (I used the blue footie things for my hair last time - I don’t recommend it). Also pay attention to the directions - you have to unique standing positions but the tan it worth it and looks natural.Service: Spray tanning
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March 2023 by Maura Clark
I usually like this place all of the old ultra tan employees were so nice and always suggested the nicest beds! However I went today and I was put in a bed with no fans at all like they weren't even there... it was so miserable and felt kinda dangerous. I asked to switch and I understand the computers don't allow it, but still did not seem right at all. I am dissapointed
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February 2023 by Sharon Bryant
They have a rule that you can only tan every 24hrs instead of daily. That forces you to tan at the exact same time every day and there are no exceptions. My schedule is never the same so this makes it difficult
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August 2022 by Ally Carswell
The building is falling apart and appears to be in shambles…. not to mention the family of roaches that inhabits the place. The only hail mary of this insipid establishment is Grace who keeps everything clean and is always super welcoming and knowledgeable.Service: Tanning
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June 2022 by patricia deangelis (Trisha Deangelis)
Came on Friday at 5:40 and they were closed. This is unacceptable since I'm paying for a service not received. No sign on the door!!! NOTHING. I WILL EXPECT AN ADDED SERVICE BECAUSE OF THIS!!!
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May 2022 by Vicki W.
Went in on a Saturday to get a spray tan before attending a conference starting on Sunday evening. The spray started and it felt odd, super cold, and just different from other spray tans. After about 20 seconds of it spraying I realized it was not "misting" as it should, and I looked in the mirror and it looked as though someone had thrown brown paint on me. Tried to wash it off in the bathroom while at Ultratan and it did not make a difference. I asked the only employee working if I could use the other spray tan booth to try and cover up the disaster from the first tan. She informed me I could but would have to pay for it. I was shocked I'd have to pay after what just happened. I hoped by taking a shower I could remove most of the color. That didn't work and knowing I had a conference to attend, I decided to go back and pay for the additional tan, in the working booth, only because I was desperate to hopefully cover up the mess on my skin. The employee told me to reach out to Brianna the manager on Monday for a refund. The second tan did not cover anything up from the first tan, they both looked horrible and I had spent $70 at this point. I called Brianna on Monday, left a message. Same on Tuesday, Thursday, Friday, and the next Monday. No answer, no returned phone call. I have disputed the charges with my credit card, and I would not recommend this location to my worst enemy. I get it, things break, stuff happens, but to not return or answer any of my phone calls and try and make this right is NOT acceptable at all.
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December 2021 by Katie Powell
Can you please start providing hand soap and paper towels for your restrooms. It’s really disgusting that every single time I come in there there is NO soap or paper towels!!!! I’ve been coming since April and you NEVER have a way for your guests or employees to wash their hands!!! What else are you not keeping clean!!!! This is a health code violation and is really disturbing!!! Fix the issue before it’s reported!!!! It’s really NOT HARD to buy soap and paper towels!!!! I pay 100 a month and can’t even wash my hands!!!! NOT OKAY!!!!!!! And it’s an issue every single time I come there!!!!!!! Customers shouldn’t have to bring hand soap into your establishment to stay hygienic. Absolutely absurd that this has been an issue for SO LONG!!!! Fix it! It’s disgusting!!
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November 2021 by Sierra Hyman
My tan is always beautiful and the price is good. If they would clean up the mystic tanning booth area it would be my favorite place to tan. Unfortunately getting undressed in that room is like getting undressed in a grimy public bathroom. The booth is always left wet from the previous use not sure if they sanitize it at all, the floor is soaked and slippery when you get in. They don’t offer towels or those little foot covers.Service: Tanning
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September 2021 by Brian Kennedy
I suggest you tan any place else ..the people are rude and it is complete rip off.. there are better places to go than wasting your money on this particular place.. and the person that owns it is not worth you spending your money there...
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April 2021 by Kate C.
i didn't catch the name of the girl who helped me that was working there, but she was so patient and so helpful with answering all of my questions specifically about cocktail tanning! i have really fair skin and was concerned i would walk away looking unnatural, and she helped me find the best solution for the spray tan and tanning bed. After a few hours since getting my tan I can confidently say i look like i have a natural bronzed look from laying out on the beach! i will definitely be signing up for a membership.
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March 2021 by Miranda C.
Great service! Staff is informative and helpful. Clean and quality beds.
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February 2021 by Sondra Brenner
Make sure you get a receipt if you pay cash, and that it shows what package you purchased as I have been having to explain to the manager as well as other employees that the wrong package has been entered in the computer. I have been explaining this to each employee every time I go in. The manager was friendly and so far I've been permitted to continue using the package i requested and paid cash for, but it would be a lot easier if they would just fix it in the computer. I like tanning here but it's been a little frustrating, I just hope to continue using the stand up since that is what I asked for and paid cash for...they can figure out how to fix what their computer shows. All in all I'm getting tan. I'm happy about that. Beds are cleaned between uses. Music played for our enjoyment.
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February 2021 by 0501JANET
Excellent service, clean and priced fairly
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October 2020 by Julia M.
I never leave a review but with this experience I had to. Before going to ultra tan I tried to call to ask if I had to make an appointment, nobody answered or gave me a call back. I decided to show up and when the woman at the front desk ask for my name I said that I hadn't made an appointment so my name wouldn't be In the system. Instead of nicely explaining to me that they accept walk ins she rudely goes "...okay so are you going to give me your name" not only this but it was my first time at ultra tan using the spray tan machine and she seemed inconvenienced having to explain to me how things worked. She rushed through the steps of how to use the machine and then left me in the room to try and figure it out. THEN immediately after my spray tan my hands were already spotting after I had applied the lotion in a way she had told me. I went to the front desk after to ask if this was normal and they shrugged me off not giving me the time of day. Rude staff and super unprofessional not only this but my spray tan looks absolutely horrible. My two arms are completely different colors and the tan is blotchy. Do not go to ultra tan.
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September 2020 by David Harvey
Victoria is absolutely fantastic, she helped guide me through my first experience with the Mystic and made everything easy for me to understand. She exceeded my expectations by providing me with tips that I can use to achieve my best looking self. If I could rate the experience 10 stars I would.
