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August 2023 by Chris Keane
Store was clean, organized, staff very friendly & knowledgeable.
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August 2023 by Neal G.
If your considering buying one of these beds...buy an air mattress first. Inflate it as much as you can. That's as firm as your Sleep Number air mattress will get. Deflate it some...that's how the Sleep Number is supposed to work.The adjustable base is part of another company supplying Sleep Number. When, not if, you have problems with either your the app on your phone or the remote control you pay for...you will have to call Sleep Number first, then their supplier, every time. We have had to make many phone calls to reset our adjustable base in just 2 years.Bottom line...worst purchase we ever made. Would have had more fun throwing $8,000 into a burn pit.DO NOT BUY A SLEEP NUMBER BED!
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April 2023 by Loni Renzetti
Alan the store manager was a super professional and friendly and helpful.
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February 2023 by Michele Amedeo
My experience with my salesperson Sean Patterson was excellent. He followed up with me when I requested, answered all my questions, explained in detail the options of each mattress to fit my needs. I can't wait to my new bed!
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January 2023 by John Larisey
I had a very pleasant experience purchasing my new bed. Starre was very helpful and answered all my questions. I love my new Sleep Number bed.
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January 2023 by Steven Rudd
Absolutely the best service. These people are very professional and helpful.
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January 2023 by Steven P.
Be very careful before purchasing a mattress from Sleep Number. The retail store will convey that you can return or exchange your mattress with no additional charges within 100 days. We exchanged our mattress within 30 days for a different model, only to find out that the exchange included a $500.00 re-stocking fee. We contacted the store, who communicated that they did not know of such a charge. We were asked to contact corporate directly. We did so, and corporate conveyed that the store wouldn't know of the charge, it is assessed from corporate and they would not waive the fee under any circumstances. The absurdity of such a policy, possibly the illegality of such a charge is obvious. The store is embarrassed, but we are out $500.00...
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October 2022 by Toni Haynia
We recently Sophia a mattress and was so pleased with our experience. Our salesperson was Brian who was so very helpful and extremely knowledgeable and so very helpful with our purchased. We selected this store as we previously purchased a stressless chair and was so very pleased with our experience.
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September 2022 by Rob Lowe
Such a great shopping experience. They really feel like a high class operation compared to some other vendors.
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March 2022 by RL2022
I ordered a KING size bedframe from the sales person who sold me the KING mattress bed. Day of delivery, the delivery guys found out that she had ordered a QUEEN frame as they unpacked the frame. It was several days before I received a call back from Sleep Number to confirm sending me a KING frame, which was then pushed out for several more weeks for delivery. Nobody contacted me to apologize for the mistake and inconvenience of waiting around for the delivery and then being delayed for weeks to receive the correct frame, which has yet to happen.
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January 2022 by Ryan Jantsch
I had a great experience. Starre was great and very friendly. I was very happy with the overall experience
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December 2021 by Ann Tiller
Good experience. Saleswoman was very efficient. I have decided to cancel the order, however.
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December 2021 by Manuel Cabrera
Nice and professional team
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November 2021 by James Quigley
Best sales person I ever had. She ansered all our questions before we could ask.
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July 2021 by Evan Guthrie
Sleep Number on Highway 17 in Mount Pleasant is a great place to get quality mattresses that are innovative and comfortable. I really like all of their matteres and their quality. The staff here is very accommodating and knowledgeable and works hard to make sure that all of your questions are answered. Good shopping experience.