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November 2023 by Rachael K.
large selection of name brands at decent price, organized by size & color so everything is easy to find, especially if you have a specific color in mind!
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November 2023 by Chris Poe
The male upper Management, short guy, was horrific. While shopping with my daughter, we watched him berade and demean almost every single employee. He made my family uncomfortable. My fiancé shops there but after what we recently witnessed, we will not be returning. I’m fairly certain that behavior is illegal but the girls working there are too young to know any better.
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July 2023 by delaney
My friend and I went in the other day to just look. I ended up grabbing two tops while I walked around the store. I decided it wasn't worth it to try them on or buy them, so I put the tops back (exactly where I found them). We walked out and went to Old Navy, we did one lap of the store and walked back to the front. As we were walking to the doors, two style exchange employees walked in and went towards us. One girl asked where I put the tops that I had in my hand because she didn't see me put them back and couldn't seem to find them in the store. I was honestly shocked that not one, but TWO employees followed me and my friend out of their store and tracked us down?? I didn't want anything to be an issue, so I went back to Style Exchange and showed her exactly where I put both tops (literally where I found them?? You wouldn't have to do much looking to find them). They then proceeded to ask my friend where she put her top as well (a shirt she had in her hands for probably not even a minute). My friend showed her and we walked out. You could tell by their tone/the way they approached us and continued to address us, they still believed we stole the clothes. I still cannot believe that I was tracked down and followed into the next store because some employees didn't even bother to look around for the clothes.
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July 2023 by Delaney C.
My friend and I went in the other day to just look. I ended up grabbing two tops while I walked around the store. I decided it wasn't worth it to try them on or buy them, so I put the tops back (exactly where I found them). We walked out and went to Old Navy, we did one lap of the store and walked back to the front. As we were walking to the doors, two style exchange employees walked in and went towards us. One girl asked where I put the tops that I had in my hand because she didn't see me put them back and couldn't seem to find them in the store. I was honestly shocked that not one, but TWO employees followed me and my friend out of their store and tracked us down?? I didn't want anything to be an issue, so I went back to Style Exchange and showed her exactly where I put both tops (literally where I found them?? You wouldn't have to do much looking to find them). They then proceeded to ask my friend where she put her top as well (a shirt she had in her hands for probably not even a minute). My friend showed her and we walked out. You could tell by their tone/the way they approached us and continued to address us, they still believed we stole the clothes. I still cannot believe that I was tracked down and followed into the next store because some employees didn't even bother to look around for the clothes.
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May 2023 by Kim A
I came in previously, back in February and had the pleasure of meeting Andrea! She was so sweet, and very warm/welcoming. She spent some of her downtime getting to know me during the checkout process, and I did the same! I absolutely loved her personality, she set me up for a great experience in this store. I was so impressed I came back today hoping I’d see her, and fortunately for me I did! Thank you Andrea for being so sweet I’ll see you in 2 months on my next trip to Charleston! Also she deserves a raise.
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May 2023 by Maria Guzman
My friend and I decided to stop in what looked like a cute and welcoming boutique….but instead we experienced the exact opposite. As my friend was lead to the dressing room to try on a few pieces the sales woman asked if she’d leave her bag outside. Understandable, at first. However to my dismay, the next woman (white) was not met with the same request to leave their bag (of similar size and stature of my friends bag) outside the dressing room. This is clear discrimination and beyond disgusting. Do better.
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May 2023 by Zora B.
Wish I could give 0 stars! My friend and I stopped in while on the search for a graduation dress. We loved many pieces in the store but became highly uncomfortable after the rude and distasteful treatment by the staff. As I was lead to the dressing room to try on a dress I was told to leave my purse outside the dressing room. Understandable as I can see shoplifting being an issue, however as my friend waited me outside the dressing room she witnessed several other women being led into the dressing room, none of whom were asked to leave their bags outside the room. I could have been over reacting however after the already hostile attitudes from staff it felt like a very targets request. Ended up leaving immediately. Will NOT be returning.
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April 2023 by Laurie Manusky
I recently purchased a top online in white for pick up, at the style exchange in Mount Pleasant town center in South Carolina. When I went to pick up my top it was the wrong color. The male manager that was at the store was extremely rude and unhelpful told me they didn’t make the top anymore and sorry he didn’t order it. Proceeded to tell me the people in the back must’ve ordered it it’s not his fault. I asked him if I could get a refund since he told me they no longer make it and he said yes… I stood there waiting and he said “ma’am I promise you I will give you a refund, I can’t do it right now, I’m busy!!”! Terrible customer service! I was actually was going to buy something extra when I was in there, but since he was so rude I will not be visiting that store anymore.
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March 2023 by P Smalls
If it wasn’t for the new stylist Andrea and my all time fav! Stefanie! Idt I would shop! These ladies offer a wonderful job of customer service each time!
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February 2023 by Bebe Pleasant
Do not shop here. If you are unhappy with a purchase, they will not give you a cash refund even if it’s within the 14 day window that’s written on the receipt. I never shop here but needed something last minute that ended up not fitting and they would only give me store credit which unfortunately does not work for me as I don't want anything they have to offer in the store.
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February 2023 by Bebe P.
Do not shop here. If you are unhappy with a purchase, they will not give you a cash refund even if it's within the 14 day window that's written on the receipt. I never shop here but needed something last minute that ended up not fitting and they would only give me store credit which unfortunately does not work for me as I don't want anything they have to offer in the store.
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January 2023 by Jules Sage
I was told “good luck” when trying on clothes by the older saleswomen there. Absolutely appalled and will never be shopping there again. I have been to the Charleston location and have always had a good experience which I was so disappointed to have such a terrible and hurtful experience here. I hope the salespeople can learn from this and treat there customers better.
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January 2023 by Rebecca Peters
We had a bad experience with unhelpful sales staff. Sales lady did not respond as we tried to get her attention and seemed to be trying to ignore us
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December 2022 by E White
Clothes are overpriced & poor quality. Service is okay not great.
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August 2022 by Megan MacBryde
This is my favorite young women's clothing store in Charleston! They always have the best styles and a sale rack and consistently great deals on jewelry.