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December 2023 by Suzanne Richardson
I just had an extremely disappointing experience at Sweetgrass Pharmacy and Compounding at Carolina Park.I was picking up 2 compounded medications, one of which was new to me AND an INJECTABLE. I did not receive nor was offered any education about the medication.Ok, so, why didn’t I ask questions? Because I’m a nurse. But the lady helping me DIDN'T KNOW THAT!!!It’s truly unconscionable to me that a pharmacy would just hand a person a bag full of syringes and vials but not think to offer instructions. Not even any written instructions.Here are the questions to ask if you have to self-administer injections:how to pull up the medication in the provided syringes, where to inject yourself (body part), do you need to rotate injection sites, how to prepare the injection site to avoid infection, what is proper injection technique (angle of needle, drawback, removal of air bubbles), what to do with the needle once you’ve used it, proper sharps disposal, how to store the vials of medication, are there any potential complications you should know about when self-administering so you know when to go to the ER or call your provider.I’m dumbfounded and will be looking for somewhere else to get these meds because if they didn’t educated me on this, what else should I know that they aren’t telling me?Note to healthcare professionals: this is why people use Google/YouTube to educate themselves on health related issues. We must do better.
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November 2023 by Kate Rath
Friendly, fast, efficient and helpful.Great service and easy to get to. Love the gift section and cards!
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August 2023 by Sarah Applegate
The best pharmacy I've ever been to. They are quick, courteous, and seem like they genuinely care about you. Highly recommend.
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June 2023 by kelly stanton
Amazing service, respectful service, and the best prices in the state. So very grateful!
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April 2023 by abrielle mcneil
Usually I like to write positive reviews and I often forget sometimes to but for sweetgrass- I had to remember to write a good one! :D I’ve never actually been in the pharmacy but the phone number that they’ve given for help- they go above and beyond! Very sweet and nice while helping the customer in every way that they can. I am very appreciative of an up and close pharmacy like this that ACTUALLY cares about their customers. If you’re looking for great care or need help but live far away, please contact them!! They’re literally the sweetest angels ?❤️.
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January 2023 by Jon Sedgwick
My family have been using Sweetgrass for years . Very friendly and helpful . They even answer to phone when you call.
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October 2022 by Laura Boggs
Friendly staff! They did not rush me and let me ask questions. Not the typical experience at all of the other pharmacies
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September 2022 by Steven Epstein
I can not praise Sweetgrass Pharmacy enough! They are always incredibly helpful and willing to answer any of my questions. I own a local veterinary hospital and have very unusual requests and needs often last minute and Sweetgrass has never failed me. They are a wonderful asset to the community!
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August 2022 by Mary Wrona
Working in the elder care industry, it is important our clients are able to have a stress free experience obtaining and managing their medications. Our clients lives have been improved tremendously because of Sweetgrass Pharmacy's services. I have utilized their services myself as well and love their friendly and efficient team.
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August 2022 by Jamie and Jessica Walters
Absolutely amazing customer service both online and in person. You actually talk to a human from the moment the phone is answered and if you need to be transferred to their other location, they handle that for you. I needed to track down a medication since our doctor's office wouldn't take the time to do so for us and thankfully this pharmacy had what I needed.
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August 2022 by Molly Hall
I love this pharmacy. Wouldn't consider going anywhere else. They always go the extra mile to care for my grandma and discuss option to make her life easier. They now hand deliver and pack her meds in "Sweetpak." Taking away the complications of managing her own meds has helped my grandma and the whole family. This type of service is invaluable. Thank you Sweetgrass!
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August 2022 by Julie Smear
As an RN Care Manager for Seniors in the Charleston area, I recommend Sweetgrass Pharmacy to all of my clients! The Sweetpak RX is a game changer! It makes managing medications easy and SAFE! Sweetgrass even delivers the Sweetpaks to the house free of charge. The pharmacists take the time to get to know each patient and go above and beyond every time!
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August 2022 by Amber R
As a healthcare professional, I highly recommend Sweetgrass Pharmacy. Whether the need is typical or complex, Sweetgrass has the solutions and most importantly the intentional care to guide their customers. I often refer aging patients who struggle to manage their meds due to physicality or cognition, as those issues often result in medications not being taken correctly, ineffectively and often unsafely. Some patients must rely on others to manage their meds, fill their med boxes or make frequent in-person pick-ups. Sweetgrass has a solution with their in-home delivery SweetPak system, it’s fantastic. Last, having many hospice clients or clients with swallowing issues makes compounding pharmacists - priceless. Whatever the need, for my patients and family, I know Sweetgrass can meet it and serve them well with their knowledgeable and friendly staff.
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June 2022 by Jeffrey Grossman
A high quality pharmacy with excellent staff (across the board). Sweetgrass is a great alternative to the big box type pharmacy. It is a luxury to have them here in Mount Pleasant.
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May 2022 by P C.
Friendly; professional; neighborhood based. You are a customer and not a number. You are recognized and appreciated.
