October 2023 by Viviana Elizalde
Unfortunately I can’t put a 0 (zero) as a rating, they smile so that you will have an account and then they treat you like garbage. And if that is the word that describes how the women who serve in this branch treat their customers, or is it only with those who are not Americans? Anyway, I am a customer in other banks, and the service is very good, I opened an account at this branch because it is quite close to my house, but for 7 months the only thing they have caused me are problems, an extremely slow and complex system, they never have cash, I must almost ask them for permission to withdraw my money. The service is terrible, I am quite disappointed how there can be such aggressive, lying and rude people attending a bank. I hope that a representative will pay attention to this complaint and do something, because the Manager does nothing.
