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July 2021 by Mike Lerner
Shout out to Mike at the Johnnie Dodds location! We had an issue with packages getting delivered to the wrong parcel locker. Mike tracked down our local postal worker and got him to come back and help us retrieve them. He even called us back to make sure it was all sorted. Thanks again!
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July 2021 by Tim Fitzgerald
Best experience with the post office yet. Three guys there on a Saturday having fun and getting it done! Worked as a team, friendly with everyone, fast and skilled at their work. Much improved over previous experiences here and at USPS in general!
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July 2021 by Daniel Gaita
For whatever reasons, Our mail people seem unable to actually pick up a package as scheduled. THEY NEVER get them even when we schedule them? WHY What the hell is happening at USPS?
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July 2021 by Sad Sue
These guys do not care about their service, lie about having picked up packages and handle fragile packages with disdain.
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May 2021 by Justin Smith
I don't typically write bad reviews But I could not let this go. One gentleman in particular that was handling the passport office was so rude, I thought I was dealing with a temperamental child. If I even came close to the behavior that he presented, my boss would fire me on the spot. So uncalled for...Please make some changes Mount Pleasant.
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May 2021 by AnaP Almeida
The Mt Pleasant post office is the busiest branch I've been to but they get you out as fast as they can. Ms Jetta is always courteous and helpful.
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May 2021 by Ash Ketchum
Very disorganised in terms of customer relations not sure if it's just the pandemic but very unhelpful staff the system will forver trump reason and compassion ?
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April 2021 by Ben Watson
Had a recent bad experience with an employee at Mount Pleasant Post Office. Clerk was very rude and unhelpful on a simple matter. What is worse, is when I bothered to get their local number and called to complain, a lady named Ruthie answered and told me when I asked to speak with the person in charge that all 3 employees working that day were supervisors. I explained what happened. She said she was sure what I said was not true and proceeded to scold me for complaining. I filed an online complaint. Received acknowledgement of the complaint and someone would be in contact. Next thing case closed and I was asked to do a survey of how my complaint was handled...not handled at all.Now I see lots of similar complaints about this particular office going back a few years. All bosses working there and Ruthie appeard very experienced at throwing a customer complaint back at the customer and apparently dodging an official complaint.The inspector general needs to investigate this office. There does not appear to be any accountability there. I have not had any problems with the other post offices in this area, just Mount Pleasant.
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March 2021 by Paint Shoppe
Wow what great service! I had a series of problems with a shipment after the ice storm. I called the Mt Pleasant post office and spoke with Siobhan about all the trouble I was having. She was kind, courteous, and very helpful in getting the problem resolved. I can't say enough about the positive experience!
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February 2021 by Ally Stewart
Mail carrier lied. There was no failed delivery or nobody available to sign because mail carrier didn't knock on any doors. I've been waiting weeks to get custom veneers before my birthday tomorrow and now who know when I'll get them.
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October 2020 by Joel Rosenblatt
Great service and friendly and helpful employees!
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August 2020 by James M
Great and helpful staff at the Post Office. The hardware store is well stocked with very friendly service and staff.
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August 2020 by James Modell
Great and helpful staff at the Post Office. The hardware store is well stocked with very friendly service and staff.
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March 2020 by Sean Bonner
The building is old, the staff is rude and old people pretend to not know that they’re cutting in line. Ahh this place is the one taste of the North that can be found here. The only taste I need. They’re quick though.
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February 2020 by Mitch
It’s a whole post office at the back of a hardware store. Kinda like a whole McDonald’s inside a Walmart. They have the boxes, envelopes, stamps and everything. It’s literally a real usps post office I guess.. even tho the workers are wearing hardware store uniforms. Kinda like a starbucks inside a Target