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September 2023 by Stephen M.
They need to do a better job of updating their inventory. Drove 20 minutes to purchase an item that was shown as in stock, only to see that it was not available when I arrived. Checked the online inventory and still showed as in stock. Waste of time going to this store.
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June 2023 by Stephen K.
If you are looking for customer service or help, absolutely DO NOT shop at the Walmart at Oakland Plaza, Mt. Pleasant. Shopping there is totally exasperating. On two occasions I have asked an employee where something is and both times, I was told " I am on my break". Today, I asked an employee where something was and was told "over there". I then asked if she would look up the aisle number on her app, she said I could download the app! As another customer overheard she said, "Amazon". Good idea!
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May 2023 by Paul Z.
We moved here April first. This story is a half mile away. I have noticed that the floor employees are rude and walk through you so we have to stop the home shopping people are blocking you and pushing Those carts I went there 5-26-23 in the AM. As usual I was looking for plastic bags in the produce section. I came to an end of an isle and a woman was blocking the isle with a cart of orange bags I quietly said excuse me. She snapped back why did I go down an isle where she was. I interpreted her texting on her phone another employee stood and watched this she continued to mouth off when she move she pushed my cart almost hitting the corner display. I then asked if people at that store got paid more to be so rude and discourteous. I went to customer service. They couldn't get a manager but I discussed it with the supervisor. I guess nothing will change. I miss the days when Sam Walton lived. Employees were helpful and nice. The also advertised their products were made in America.
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May 2023 by Mark A.
not one single lane open other than self checkout. about 7 so called associates just standing at the fron of the store while the lines in self checkout grow and grow. I guess they are all just too lazy to actual work for their pay. horrible Walmart don't go here.
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May 2023 by Sevilla G.
The order pickup area was a joke. We shouldn't of waited at least 30 minutes to get our order. There was one person bringing out peoples orders. I don't recommend doing their order pickup, I would of rather gone inside to get all my groceries.
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March 2023 by Bruce K.
I had a good experience at this Walmart Supercenter, which is the more northern of the two in Mount Pleasant. It's a very large shopping center and they have quite a lot of landscaping throughout, but walkways and cart corrals make it easy to be out of the traffic.Inside, the store is well stocked (at least for what I was seeking) and I had no trouble finding things. Self-checkout worked well and I was on my way swiftly. Restrooms were clean.I've Yelped over 200 Walmarts in the US and Canada yelp.com/collection/iEN8… and this one in Mount Pleasant is a good one.[Review 19439 overall - 1013 in South Carolina - 409 of 2023.]
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November 2022 by Bella S.
I would've given zero stars but the guy that gave us our order is really sweet. Walmart is my family's go to place for groceries but there is always never anyone working there. Me and my mom went to go pick up our walmart order around 6:30-7pm,we got our spot and put in the app that we were here. We waited a little for about 10 minutes, no one was there, we waited for almost an hour before I decided to get out the car and see what's going on. There was other people getting out too, all the spots were filled at the time. I went out and walked up to the lady that worked there who standing outside, she asked for the name of the order and so I gave her the name which she proceeds to say your names on the list. I got back in the car annoyed obviously cause it's almost been an hour waiting for the order. Not even 10 minutes go by a guy comes out with our order.
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November 2022 by Jameson R.
I do Uber and I pick up orders from Walmart and I've started to avoid them even if they are worth a lot because it takes FOREVER. I'll get there and some how the people after me get orders first. When you call the number posted the are extremely rude and not helpful at all. Just beyond frustrating after you've been there for an hour.
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October 2022 by Scam A.
DONT EAT THE CHICKEN , ITS FOUL. While getting tires I thought it would be a good idea to have a piece of fried chicken while I waited. So, grabbed a pre bagged piece from the deli warmer, reached in, ripped a piece off the breast and and began to eat it... About 10 seconds into it I tried to rip off another piece and I couldn't.... I looked in the bag and the fucken breast was bloody and raw!!!! I don't feel good ....
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September 2022 by Tiff Cu C.
Worst customer service ever! I purchased fabric. Don't get me started on how long it took to find someone to cut the fabric for me. Get to the register and the girl says she cannot check me out because it does not have a barcode. So she sent me to customer service. Customer service was closed. I kid you not. It was closed lights turned off as well. A lady walked up behind me that I had a return. So we asked a employee if customer service was open and she said no it's closed. We asked to see a manager if she pointed to the lady standing 2 feet from her and said this is the manager. The manager looked at us and said customer service is closed. They told us we would have to come back another time.Unbelievable!
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October 2021 by Caroline S.
This is by far the worst walmart ive ever been to. I don't think..ill ever return to another walmart. The staff are absolutely horrendous. Ive never encountered such despicable people. They dont speak, make eye contact, or help at all. They do not care one bit about their job. As far as the store itself? Nothing is in stock. I'd rather spend an extra $25 a week and go to Publix than deal with this atrocity they call a store. The icing on the cake? You have to get your own cart from the parking lot. There's no one retrieving them. I asked "where are the carts?" And a group of employees were standing in a circle by the door on their phones, laughing, and told me there are carts in the parking lot. Just go to publix.
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October 2021 by C. S.
This is by far the worst walmart ive ever been to. I don't think..ill ever return to another walmart. The staff are absolutely horrendous. Ive never encountered such despicable people. They dont speak, make eye contact, or help at all. They do not care one bit about their job. As far as the store itself? Nothing is in stock. I'd rather spend an extra $25 a week and go to Publix than deal with this atrocity they call a store. The icing on the cake? You have to get your own cart from the parking lot. There's no one retrieving them. I asked "where are the carts?" And a group of employees were standing in a circle by the door on their phones, laughing, and told me there are carts in the parking lot. Just go to publix.
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June 2021 by Joelle F.
The Walmart at Proprietor's place has some of the rudest, hostile employee's I have EVER encountered. I absolutely dread having to go in there. Don't ask for a price check gosh forbid! No smiles, sullen faces, and just hateful customer service. Not all, but more than once we just got treated like crap. Guess the employee's just have to show up, forget work ethic. Not at this store. Awful.
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June 2021 by Kathryn B.
This review is for specific customer service only. Normally, I'd rate this store location MUCH higher. I recognize that some service personnel in retail and restaurant environments have had to deal with customers that lack patience and are rude; that's not what happened here. Yesterday, I needed to return a can opener I'd purchased on-line. This was a $9.99 item, and I expected a quick transaction. While waiting in line, I watched the customer service representative give the woman in front of me a very difficult time. She also asked another employee for her ID number to enter into the system (multiple times). She finally processed one item of the customer's return, but refused to process the second item (a kit with paint trays and rollers), saying it didn't come from the store. When it was my turn, I had a copy of the part of the order delivery page showing Walmart, my name and address, the purchase (item name, code, picture, and price). I had the item with the tag still on it. The employee glanced at the item and, without even checking in the system, said she wouldn't take the return. Unfortunately, I hadn't printed the whole page with the order number. She told me I would have to go home, look it up, and return. After explaining that wasn't reasonable and I wasn't looking for cash, she could simply provide store credit or some other option. She could find my order in the system. She said I should just look it up on my phone. I explained that the order would not be on my phone, to which she snidely repeated that my phone should have the email andI had to provide the order number. I patiently explained, again, that I have multiple email accounts and the one I use for online orders was NOT on the phone and asked if she could pull it up in the system using my email address. She insisted I would have to go home, look up the order, and then come back. I asked if another customer service representative could help, because I hadn't had any problems previously. Finally, she pulled it up using my phone number (which took all of about 10 seconds). At this point, she then said she wouldn't take the return because I needed to go home and "package" the item for return because it had been fulfilled by a third party. I explained I purchased the item from Walmart.com and that the information online states we can return things to the store. Finally, with significant heavy sighs and eye-rolling on her part, she pulled a FedEx bag from a stack behind her--evidently for the exact purpose--inserted the can opener, and printed a label and tracking number and told me the money would return to my account after it was received. This action took less than a minute. I told her that was no problem, and thanked her. Meanwhile, the first woman had gone to the paint department and pulled a duplicate of the item she had tried to return from the shelf. She asked If I'd be willing to help if the "customer service" rep gave her a hard time AGAIN, having now proved the item came from the store. I told this customer I would absolutely help her if she had the same problem. I told her where I'd be (over at Regal Nails) because there was now a line of four more customers waiting for service. About 20+ minutes passed, and the customer let me know another employee had finally helped her without any problems. I'm hoping the woman who made both our experiences at Walmart unnecessarily unpleasant was new and just didn't know how to process or look up items. At the same time, if she were new, she didn't ask for support from other personnel to help her. The total time to properly help either of us (estimated at about 2 minutes each) was far less than the actual time of trying to not offer customer support (actual time of about 35-40 minutes combined, given the extra wait time I experienced, the time with the rep, the time the other customer had to spend to get a duplicate from store shelves, and her second wait time in line and receive help). I hate to leave low revie
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January 2021 by Kelcie W.
This location is my favorite location between Mt Pleasant and West Ashley. Generally, it's clean and everyone is always very kind. I do want to rave about grocery pickup as I have been using it for the last few weeks and they are on top of it! From timing to substitutions to the extremely respectful employees, i always have a great experience and appreciate this service.
