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January 2024 by Christine Sather
Love this place! They know their stuff! Great front of shop communication & customer service and mechanics!
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July 2023 by Dustin Hambright
Honest, friendly, great work. I will return to this place with all my future car issues. Also, they always pick up the phone and are very responsive. Great all around.
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May 2023 by Christie Gauldin
Everyone was very responsive and professional. I did not feel like I was being taken advantage of because I am female with little car knowledge. Doug was fantastic & all of my questions were answered regarding the repair. Final cost was in line with estimate and service was very timely. I will be a returning customer.Services: General repairs & maintenance
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March 2023 by Zach Liles
Awesome crew, upfront and honest about time and cost, very friendly, will be recommending to anyone and everyone.
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February 2023 by JG Wargo
When you live anywhere, you always want to have that mechanic that can do pretty much anything, is trustworthy and never feel like you're being ripped off... these are your guys! They've worked on my husband's Mustang and my Charger multiple time and are the only guys we trust. I almost hate leaving a fantastic review so they can be our little best-kept secret but they deserve kudos. I recently brought my charger in for what I figured was going to be expensive front-end issues, leaking coolant and heater core problems(and so did Doug) ... assuming I'd end the day depressed hearing we needed to spend thousands... instead $500 later simple actuator and stabilizer. Our daughter's head gasket went just before Christmas and they didn't hesitate to take on the challenge of a rebuild. 3 weeks later and a completely fair price! We have a close friend (mechanic) where we used to live and he gave us a range... he said... "if they're any good and they're honest they'll be at ($x price), if they're you not, you'll be more at the high end of $x price". They're super honest and highly highly, highly recommended!
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February 2023 by Brie Sciales
Can't say enough good things about Doug. As a young woman with an old car in need of a lot of maintenance he never once treated me like an idiot nor did he ever try to make extra money from me. He even helped me when I was out of town and didn't know if I could trust the mechanic I was speaking to. He is a genuine honest business owner who believes in taking good care of all of his customers- regardless of their gender. He was like the car fairy god father I didn't know I needed! Thank you Doug!Services: Auto power window repair
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November 2022 by Abigail Walsh
I could go on and on about Automotive Excellence! The staff is so friendly and helpful. They have always gone above and beyond to give me the best customer service possible and send me out the door with a smile on my face. Their work is top notch and if there’s something they can’t service, they’ll make a referral to someone who can. They have the best prices around, too. I am so fortunate to have found Automotive Excellence and won’t take my car anywhere else!Services: General repairs & maintenance
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November 2022 by Joe Morgan
Great work. Check engine light came on. They diagnosed the issue and they repaired the problem. Reasonable priced.HIGHLY RECOMMEND!!!!!Service: Auto engine diagnostic
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October 2022 by Abby Holtman
I could go on and on about Automotive Excellence! The staff is so friendly and helpful. They have always gone above and beyond to give me the best customer service possible and send me out the door with a smile on my face. Their work is top notch and if there’s something they can’t service, they’ll make a referral to someone who can. They have the best prices around, too. I am so fortunate to have found Automotive Excellence and won’t take my car anywhere else!Services: Oil change
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August 2022 by Connie McDaniel
These guys are THE BEST about getting me in which isn't an easy task with my pet sitting/dog & cat visit schedule. They do their best to return my car to me asap because I'm in need of dependable transportation dealing with animals 24/7 365 days. Highly recommend them!!!
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July 2022 by Mary Ann Anderson
Super Friendly! Very efficient & helpful. Nothing like a typical body shop. We felt welcomed and in good hands from drop off to pick up & during the whole process. I Highly Recommend!
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November 2021 by Kat Pizzarella
As a woman in my twenties that is also out of state, I would typically be nervous going to a new mechanic. I was recommended by a family friend to go here and ask for Doug. Best decision ever! Doug was professional, timely, and super understanding of my situation. I couldn’t recommend this place more. Got my car back within a day with every problem I had addressed properly. Thank you Doug and team!Services: Steering & suspension repair
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August 2021 by Katarina Pizzarella
As a woman in my twenties that is also out of state, I would typically be nervous going to a new mechanic. I was recommended by a family friend to go here and ask for Doug. Best decision ever! Doug was professional, timely, and super understanding of my situation. I couldn’t recommend this place more. Got my car back within a day with every problem I had addressed properly. Thank you Doug and team!Services: Steering/Suspension
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July 2021 by charles roman
I had an emergency on my truck that showed overheating. Called and spoke with Chris, he told me he could not fit me in but maybe bring it in and they might be able to at least trouble shoot the problem. They not only tested to find the problem but made all repairs, this on a FRIDAY afternoon, try that with any other shops! Two months ago I had them do a complete brake job and outfitted my truck with new tires....close to 90,000 miles the truck rides and stops like new. They showed loyalty and I will continue to support Automotive Excellence and job well done.Services: Brakes
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June 2021 by Casy Murdock
Finding a good, reliable mechanic is like finding a good hair stylist or a good doctor, they're subject to what you like and your needs. I've found Automotive Excellence to be just that for me. I have always been treated fairly and with respect. I have never had any issues or concerns with this company or the employees. Before any work is completed, they always call me to inform me of the process, any parts needed, any options of available, and to get my approval. I recommend Automotive Excellence! Give them a try, I think you'll be pleased!