The Xfinity Store by Comcast located at 1102 Bowman Road in Mount Pleasant, SC offers a wide range of services, including Xfinity Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment at this location. Customers have praised the store for its exceptional service and knowledgeable staff. Many have had a "stellar experience" and felt like "valued customers," in contrast to their previous negative experiences with Xfinity over the phone. The store's manager and sales representatives, such as Devon and David Cruz, have been described as welcoming, helpful, and friendly, going above and beyond to assist customers and find the best solutions for their needs. The atmosphere at this location is said to be positive, with employees who enjoy working there. Customers have particularly commended David Cruz for his exceptional customer service, noting that he has been super helpful in setting up new accounts, troubleshooting issues, and even returning calls on his day off. One customer even stated that David deserves a raise for his outstanding work. Overall, the Xfinity Store by Comcast in Mount Pleasant, SC has received overwhelmingly positive reviews, with customers praising the knowledgeable and helpful staff, as well as the store's welcoming atmosphere.
Antoine was very helpful and nice. He made the process quick and easy!
August 2025
The customer service I received was beyond fantastic. Deidra, in particular, went above and beyond helping me get a phone upgrade & phone plan set up. She was patient, friendly, and helpful. Grateful for the amazing customer service! :)
July 2025
I always have a positive experience at this store. Quick in and out, friendly people.
