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November 2023 by Brenda Short
Quick response even down to rental while vehicle in shop. I deal with same rental company, Enterprise their rep was waiting on me to arrive!Great professionals in my interactions with the staff.
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November 2023 by Angela Roddey
I am extremely pleased with my recent service at Caliber. The staff was very friendly, personable and professional. My car was not dented, but had a deep scratch in the bumper paint. The turnaround time was only less than a week and most importantly, they color matched my older 2010 car very well! Would definitely recommend this Caliber Collision.
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November 2023 by Elizabeth Wylde
We picked up our vehicle today and there were two things that still need to be done on the vehicle. I'm sure if we hadn't pointed it out we would have left without the work never being done or being told that the parts were on back order and they would call us when they came in. The front desk woman is the "WORST" with attitude. When we dropped off the vehicle she was having a terrible day. I tried to have a nice conversation with her and told her I would pray for her. When we picked up the vehicle she was having an awful day again. She was rude, said things under her breath, and tapped her finger on the counter at me to "Just sign the warranty" without giving me time to read or even know what I was signing. I tried to be nice but in the end, I knew in my heart that this woman was not nice nor capable of being nice. It's sad when you chose this company to fix your vehicle because the work done on other vehicles was highly rated. However, the front desk woman makes it so difficult that you NEVER want to return and encounter such an "ugly" attitude again. I feel sorry for her to live a life with such anger and resentment, that she feels the need to lash out at anyone who encounters her. She said stuff under her breath at my husband as he was explaining what had not been done on the vehicle and mocking him. After we moved our items from our rental car, I went back inside and told her she was very mean and rude. I also said God will get her, and in the end, I hope she will be ready on judgment day and find love and kindness in her heart somewhere. She needs to find a different position within the company where she isn't in front of customers anymore and can be behind closed doors. I understand sometimes customers can be demanding, but we are not difficult and to have this type of encounter at drop off and picking up the vehicle, the problem lies within her. A sad ending to a good repair. When we return to have the two items fixed that they missed I will not be going along as I never want to reencounter this woman's disgruntled attitude. Twice was enough for me—describing the woman with Long Hair and Pony Tail.
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November 2023 by Patty Schroeder
This place is clean and inviting to walk into.Everyone is friendly and helpful. They really go above and beyond. My car came out of there looking great!!Service: Body & Trim
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November 2023 by ecpwfelon
Was involved in a head on collision (no fault of my own) and USAA, the other drivers insurance, recommended caliber collision. I spoke with John over the phone and told him my MAIN concern was that the truck was leaking fuel ever since the accident. The truck also needed a bumper and in the cab, the oh sh*t bar was broken where I had braced before the car hit me.John told USAA that the fuel leak was not from the accident(like I'd really be driving around in a truck that leaked gas as expensive as gas is) so USAA wouldn't fix the leak. Caliber didn't bother to fix the OH sh*t bar and the bumper they put on is loose and scratched. Then John calls and tells me to come pick up the truck. I said I'll not drive it while it's leaking fuel. So USAA has it towed to the dealership. Dealer says it has blown head gasket. I said how did that happen? They said it was run with no fluid in radiator. Obviously Caliber Collision blew the head gasket because John had called and told me I could come and get my truck.I'm on social security disability and now I have nothing to drive because of them. STAY AWAY FROM THESE UNPROFESSIONAL PEOPLE. THEY KNOW NOTHING ABOUT FIXING CARS.
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September 2023 by Lynne Boykin
Excellent customer service and great job repairing my vehicle. They were a pleasure to work with. Got the car back quickly and in good shape.Service: Body & Trim
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September 2023 by Andrea Kirchner
The employees there are very friendly and very helpful I do recommend anybody to take their car to this body shop they do a wonderful job
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September 2023 by Harrison Kemp
Absolutely cannot recommend this business enough! They did a stellar job repairing my vehicle. Not only that, they were incredibly helpful. Big shout out to Justin who was very helpful and walked me through the process of my vehicle repair!Services: Tires
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September 2023 by Marianne Brotschul
I have required Caliber Collision in Murrells Inlet twice, and both times, the repairs were perfect, completed either before or on time, and provided by this excellent team.
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August 2023 by Joe Oyco
This is a first-class establishment with first-class staff. I went in with a minor fender bender ... they were busy so I had to be patient and wait my turn. When it was my turn...Justin came out and assessed the damage. I felt they gave me a fair price and did an excellent job repairing the damage. I hope not to be back but if I had to ... I would not hesitate.
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August 2023 by J Norment
Fantastic service. Justin was able to pinpoint the problem and arrive at a solution within minutes. The entire staff was professional and compassionate. I would not trust my car to any other team.
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August 2023 by Janine Savoca
I went there for an insurance claim on my son's car. Junell V & Justin G were very transparent an honest with me. I needed the car repaired by Aug 11th before my son went back to college out-of-state. I appreciate that they told me it wouldn't be done in time before i wasted any of my time. I will definitely use them in the future if I need too
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July 2023 by Eileen Giampaolo
They are the experts. Fixed my car back to New! Great people work there everyone was professional n courteous! Highly recommend!
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July 2023 by Richard Meydag
Personal were outstandong and professional throughout the process. Kept me informed on the progress of the car throughout the repair process. And in fact job was completed a head of schedule. A big thumbs up to CaliperServices: Painting
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June 2023 by Dallas L.
Great service. Faster than I expected. Truck looks great. Desk personnel were friendly and helpful
