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February 2024 by Kimberly Glover
Called to transfer a prescription that was accidently sent to my old pharmacy. Had questions about a new medicine. I was told BY THE PHARM not a tech that is was $1,300 a month for that medicine he was wasnt going to "waste time" filling it if my insurance didnt cover it. He automatically assumed I didnt have $1,300. OK. HmmmmmVery rude.
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November 2023 by Breannia Roe
Used to be the best pharmacy around. Now the associates are always rude or in a bad mood, prescriptions are never ready- even when coming 24 hours after call in time from the Drs office. Was told to pay for my son’s prescription because they didn’t want to take the time to input insurance information. $7.50 may not be much to a lot of people, but to some it’s everything. The literal reason we are using Medicaid to pay. Please do better. You are here to help people. Not to make them feel inconvenient, unimportant, etc.
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July 2023 by Christine Pesce (Chrissie)
Very incompetent pharmacist today. My prescriptions were called in Thursday, not filled and it's Sunday. Pharmacist insisted I not take up the time at the window to see if there were refills or prescriptions waiting to be filled. I told him I can't wait AGAIN as I have already called and drove there to finally get answers. He mouthed off so long that within that time, he could have found the answers. Shameful conduct and he needs a retraining.I'm a long time patron to Publix and I don't expect to be treated like this. I've always been patient and understanding. Consider to that I had to return today to pick up a family member's prescription that they forgot the day before and I was understanding last night as always.
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July 2023 by Nancy Kelley
What ever happened to Customer Service??????? @ pharmacy???? They must not know they have a job because of pharmacy customers. No one there either doesn't know how to solve a problem and/or doesn't care...I feel they simply don't care.
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July 2023 by Drew Wilder
Fast and professional. Good pharmacy.
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May 2023 by Happy Wife
I get a number of prescriptions every month and I had requested for over one year, that they coordinate my medications to be picked up the same day. Every one at this pharmacy swears they will do it, but it was never done. I go to pick up my meds, and without fail, there will be an excuse why I have to drive back in a day to so, to pick up at least one, or as I get home, I receive a text that my (unfilled) prescription is ready..I've gone without my meds, as I can no longer play this game. I wait at the drive up, they yell at me to drive around the building, because there is someone behind me. I've complained to the regional director in the past and all I've gotten is side glances after that. I do like the Publix supermarket and it is convenient for me to go there once a month, but no more than that. I'm on my way out.
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January 2023 by Beth Smith
Mixed feelings about this pharmacy. Last year I received both of my shingles shots and the flu shot. This year I booked an appointment for the Covid booster without any problems. Today I had an appointment for the pneumonia vaccination but when I got there they said they did not have it. They had my phone number but I received no call or text. I left there and went to the new Publix at Market Common. They could not have been nicer. Looked up my vaccination record and gave me just what I needed.
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January 2023 by Lee Ann Darrone
Pharmacists and techs are always kind, helpful and professional. Our prescriptions are always ready when expected. Very happy with their service.
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January 2023 by Terri Ridings
The slowest pharmacy around, the employees are nice, but it shouldn't take three days for a new prescription to be filled.
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September 2022 by Don Hinds Jr
My mom picked me up a fried chicken breast today that was very pink inside. No thanks. I don’t do raw chicken or salmonella.
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September 2022 by Michele Solo
Great staff. They know me and are always friendly and very helpful.
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December 2021 by Travel with NJ Steve
This pharmacy is great and the staff are working extra extra hard. Answering the phone, manning the drive-in window, giving out vaccinations, filling script, and answering patient's questions. They never stop! Despite all the demands on the staff they do a fantastic job when we need something.
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November 2021 by Andrew Monroe
Awful pharmacy when I go there the doctor calls my meds always a wait then I figured out to call ahead of time so that's what I started doing and they hang up on you very unfriendly
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October 2021 by June Hasenjager
Once again they were out of items needed. It’s an annoying pattern that has made us switch to the new Food Lion just down the road. No avocados, Diet Pepsi, Wise chips and Bay English muffins. These items were on our list. I don’t know what all else you were out of.
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April 2021 by Ellen Ames
Pharmacist is really nice and he takes great care of my husband. Thank you sir for everything you do!!
