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May 2022 by Steve L
Everyone here was nice and helpful. It took 4 months for myFurniture to come in but we knew that the problem is that the dresser was missing a handle and the glides in the night stands are broke. Called themUp for parts as my husband says he can put on lady was nice but that was 2 wks ago. Their customer service is terrible. They do not follow through on customer complaints or make things right
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November 2019 by Fred Crews
Do Not Buy Anything From This Store! I Bought 2 Ashley Boxberg Power Recliners On Feb 23rd. 2019 Within The First 4 Months A Spring Came Loose & Ripped Through The Material In The Upper Back Of The Recliner & Within 7 Months It Completely Quit Moving At All, So Now I Have Informed The Store Of The Problem So They Sent Out Their REPAIR MAN & He Said He Could Have It Fixed In A Few Days & That He Could Get The Electric Motor In 2 Or 3 Days And He Would Be Back To Fix The Recliner, So Now They Have Called Me & Said For Me To Come Pick Up The Part (The Electric Motor) So Here I Am Completely Disabled I Am Not An Electrician Along With The Recliner Being Stuck Between Recline & Sit But I Still Couldn’t Fix It Even If I Wanted To Try & Now No Help At All
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February 2019 by Billy Chadwick
Big waste of time even though we know our credit FICO score was higher than what they required they still could not get it done
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December 2018 by Kelly McMaster
Bought extra firm mattress and foundation here. Used it for about 6 months and now slats inside foundation r broken. If i get new replacement one i prob wont shop here again.
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November 2018 by Sarah Nemchek
Great company! Delivered our furniture the day we bought it. They actually followed us home! And great friendly service.
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November 2018 by Jody Parker
Very Nice..Cody helped us every step of the way, we will always come back!!
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November 2018 by smoke
Brought a recliner from this place it broke in about 3 days called manager back to get a new one Cody gave me the run-around for a month all the furniture is cheap and made out of plywood do not spend a dollar in this place just spend a couple extra dollars and get some furniture that's going to last you instead of the paper mache furniture they got in there the guy in the front names cody. He is going to be the one in the front telling all the lies. Responsed to mt review the other day because he knows just who he cheated. Told me i had recliner for 7 months. If thats true then everyone needs to ask there selfs one question before you give this thief one dollar for your hard earn money and that is do I want to spend $500 or more on an article of furniture and it breakdown in 7 months because knowing what I know now the answer would be no not at all I bought eight pieces of furniture from the thugs in that store ask them to replace one piece that was broken because I figured hey just spent 4000 with you guys only want what I paid for but no couldn't have that I got a month of the runaround about how he's trying to call Ashley's and to replace the furniture they are not picking up the phone for him apparently but he does so much business with them but they're just not answering the phone for him and I shouldn't be complaining because I had it for so long why the whole time he got four five of the same chair in the back of his Wearhouse but it would just be too much work for him to swap my chair out even knowing that I work out of state and how hard it is for me too do the back and forth with him he still gave me the run-around and I'm just here to let you know once more don't spend no money with these thieves
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April 2018 by john mouris
I absolutely disagree with all these lesser ratings. These people Cody and Jessica are awesome to deal with they did me nothing but a solid deal, the delivery guys are great. total total solid operation from start to finish!!!
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April 2018 by Laura
Love this place! Very friendly and helpful. Will be returning.
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January 2018 by Lisa Ferguson
They are the best furniture store they go out of their way to accommodate you best experience ever thank you
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January 2018 by Samantha Tisdale
Do not go here ! the customer service here is awful. My aunt bought several pieces of furniture here in 2016. She have been running behind them for over a year trying to get one of her dressers replace and her china closet. the repersentaive jessica pushed her off and the manager cody avoided all emails and calls from her regarding her issues and simply replied back on01/18/2018 by saying the prevouis company american trade furniture went out of business and its a new company and its nothing he can do about it. please dont waist your hard earned money here.
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December 2017 by Gail Mcintyre
This place is awful. They told me that they would deliver my dryer on Wednesday 12/5/17 between 3 and 5. They never came or called. I called them and they told me they didn't have the one I was purchasing. They would have it today 12/7/17. Still no dryer. Do not shop here. Please go somewhere where they respect you and your money. Will be reporting to BBB.
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November 2017 by Renee Thomas
Petrese is GREAT and so honest. Thank you for your professionalism and all the extras that go with our furniture! You rock!!!
