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March 2024 by Joe G
My wife and I were lied to about Automatic Delivery. We were told that if we switched from will call to automatic delivery, that the tank rental fee would be waived. We switched, and were hit with the fee. We have not yet paid. I am very angry with Amerigas and considering looking elsewhere for a supplier.
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March 2024 by Hilda Jones
was so well pleased driver was so nice thank you
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March 2024 by Donald Dickens
Great service and I like the monthly pay program
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March 2024 by Zellie Bellamy
When need gas Scheduled time is appropriate
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February 2024 by Gg Vj
Absolutely not. As I have mentioned in every request for feed back. I have many contacts with the outsourced customer service representatives. My last conversation with representative Ankit was on 12/9/23. He assured me that my tank rental fee would be waived and the district manager would contact me within 48 hours regarding my purchasing the tank. No waiver was activated and as usual I never heard from the district manager. What I did receive was an unwanted and not needed propane delivery. In the future if I must pay the rental fee there will be no reason to remain a AmeriGas customer and will purchase propane from a local distributor.The only thing that the new customer service program has succeeded in is completely insulating the company from any customer recourse or satisfaction.I have discussed the above in each feedback you have asked me to provide without any results or response.Please feel free to use my response for any advertising or promotional purposes.
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January 2024 by Sue Dwight
Three phone calls and no respose. Apparently my loyalty to your company is as necessary as your response to my questions.
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January 2024 by Louis Vitolano
I called and got a quote last week for new service for my pool which was $2.17 a gallon with a service fee of $200. Which I decided to go with after getting multiple quotes. I called today they looked up my quote and when I wanted to proceed they said I had 5 days to except that offer and now it’s void and it’s $3.00 a gallon. Which now puts them at the highest quote. So I said no way but I definitely feel like they are kind of scammers for this. Little ridiculous to get a quote and literally a week later the quote is not valid and goes up 83 cents a gallon. Not even close to last weeks price. Bad business and waist of time
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December 2023 by Google user
Stop shipping American jobs overseas!!! Pay a living wage and you can find employees that are eager to support call centers.
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December 2023 by c21keith Zita
My gas tank is Still not repaired.I have no Idea how much gas is in it.No communication with Amerigas at All.
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December 2023 by Phyllis Berthel
Prompt service. No issues
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December 2023 by Elliot
Stop shipping American jobs overseas!!! Pay a living wage and you can find employees that are eager to support call centers.
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September 2023 by Ant Kidwell
The Gentleman who came around was very courteous and helpful in explaining everything to me.
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September 2023 by Mike Grehl
Didn't know they delivered until we went out of the door .Maybe ring the bell when they leave a ticket thank you.
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April 2023 by Lou Byrouty
When I made the appointment I was told I would get a call the day of with a time and would get a safety check being I was a new customer and they would give me an invoice to pay. They never called and came when I was home but didn't even ring the bell to let me know they were here. I found out by getting a text message. I got nothing I was promised - no call, no safety check and no invoice. I called customer service and the woman basically said sorry and too bad and they would mail me an invoice which I have still not received so can't pay it. To top it off, the driver went over the edge of my paver driveway and sunk in the edge of the driveway so now I need to pay to get that fixed
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March 2023 by Linda Phillips
I appreciate Amerigas as they always keep our tank \\\"topped off\\\" and we don't have to worry about running out. I called about buying our tank out right and they gave me all the pros and cons about that option. They were courteous and helpful.