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November 2024 by Payton Renee
I went in to upgrade my phone and I had such an amazing experience compared to other AT&Ts that I’ve gone to before. Alex and José were very helpful and hooked me up to get the best deals. Overall, a really positive atmosphere :))
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October 2024 by Ivianii Velazquez
Jose Penaflor was awesome and wonderful, he took care of our problem and worked to get us the best deal, five stars all the way.
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October 2024 by Robert Carroll
Jose at the At&T store in Myrtle Beach and knows what he’s doing. We didn’t have to wait long at all and he has the best personality. We need more people like him in the service business!
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October 2024 by Amber Huff
Jose was fantastic in helping us set up service even when we ran into roadblocks. He had a full store and still provided exceptional services
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October 2024 by Mary Frances Turner
We were on our honeymoon and my husbands phone wouldn’t charge. He’s with Consumer Cellular with limited reps around. We explained the situation to Jose and asked about options to add him to my AT&T plan and get him a new phone. He first tried to clean the charging port which was great. We ended up adding my husband to my plan and getting him a new phone. Because his old one didn’t have enough battery left to transfer all his data. Jose told me options to help. We went back to our hotel and I was able to get gmail working and got his old phone to charge enough for Jose to copy everything over. We returned to the store the next day and Jose made the transfer. He went above and beyond for us and was a pleasure to work with.
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October 2024 by odeano grizzle
The customer service was phenomenal, he was very patient and and was able to multitask between personnel at the store making sure everyone was being tended to, Jose was our rep and he is one of the few persons I’ve seen who represents the essence of above and beyond service. I hope his efforts don’t go unnoticed.
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September 2024 by John Barr
So my phone went swimming while taking a pic of a fish that my son caught- Jose and Lisa rescued me from iPhone and iCloud jail
Beyond grateful for getting me back up and running!
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September 2024 by Pamela Swain
This was fantastic place to buy a new phone.
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September 2024 by Jeff James
I wouldn’t give them one star but that is as low as it goes. Very, very rude. Told me if I wasn’t expecting to pay more than $1000 for a phone I was in the wrong place maybe I needed to go somewhere else. I did went Verizon and paid $800 for a new I phone. Very nice place and staff . Stay away from this place.
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April 2024 by Jasmine Eaddy
loved the service!! answered all my questions
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February 2024 by shaun dismuke
I was having issues with my phone. Chase and Patrick(Manager) took care of everything and and I was able to get a good deal on a new phone. I would highly recommend this store to anyone who might need a new phone.
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February 2024 by snmlavallee
Service was awful.
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November 2023 by Sarah Williams
This is the store to go for any questions, concerns or purchases! The salespeople were excellent- patient, helpful and above all knowledgeable. We were very pleased with our experience.
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October 2023 by Mallelyn Arevalo Macias
I came in for an upgrade on my iPhone and Martin was very knowledgeable and polite and made it an excellent experience. Will definitely be returning!
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July 2023 by AyeeNicole
The store manager was extremely rude. She refused to sell me a phone saying she didn’t want to waste the inventory. I’m from out of town and my phone was damaged. When I really needed some help this location refused to be of any service because they only cared about making a sale. I would really appreciate if someone from corporate would reach out to this location and remind them that doing the right thing is and att policy that should always be followed
