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April 2024 by Katrina D Owen
Picked up Luna baby first bear... Great experience
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March 2024 by Amanda Goode
Love build a bear. It was my first time ever going and the kids first time at an actual build a bear. I got my self a bear and they were so helpful. My bear is in my classroom and as soon as my students walk in the first thing they do is ask for the bear. Thank you build a bear my sloth is being very well loved.
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March 2024 by Gina Griffith
Great experience for the kids
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March 2024 by C Poteet
Can't remember the lady's name but the older short haired lady was awesome, absolutely could tell she loves working with kids
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February 2024 by katie alice
we had a wonderful experience! the staff was so welcoming and helpful. the kind lady with short hair and glasses (i feel so bad we didn’t catch her name) was so patient with my daughter and made us tear up with her kind words. the tall gentleman with dark hair at the register was wonderful as well!! the highlight of our sister day out <3
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February 2024 by Monique Bonner
We have gone to several Build-A-Bears in 3 different states. This was one of if not the best experiences we had at the store. Evonne, her Build-A-Bear specialist, was so helpful and attentive to what she wanted. It was great. We have: been to 6 different Build-A-Bears and this is the first time they sang Happy Birthday. It was so cool.
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January 2024 by Angie Trantham
We had an absolutely amazing time watching our daughter pick and build her sloth. We had purchased a string bag, so we did not inspect her animal. Thank goodness we checked her sloth before we left. It had a tiny hole in the leg, the employees was awesome on fixing her Rosie girl right on the counter top. It was cool to let my daughter think her stuffy had surgery the same day. Cute fun and worth the money
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January 2024 by WifeOfProphet PrincessOfHopefulElect
My experience was awesome, I purchased 3 bears as gifts.
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January 2024 by Aaron Riggs
Great experience, my kids loved it
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January 2024 by Jacqueline Denning-Suggs
Definitely stop by and visit Hunter! One of the most personable and helpful Build-A-Bear employees we've met in a very long time!
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January 2024 by Merritt Wentz
Grands love this place!
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January 2024 by Rachel Boyko
Love bab
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December 2023 by Daniel Thomas
Took my daughter to pick out her first build a bear and she had an amazing time! Your staff is completely dedicated to helping and giving kids the best experience
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November 2023 by Kate S.
I don't tend to write reviews of chains or retail, but the service I received at Build-A-Bear was so great that it still has me smiling. Note: If you've been to a Build-A-Bear before (I hadn't), you can skip my review and just know my tldr is that the staff were so dang sweet at this location!I live about 90 minutes away but a friend had raved to me that BAB offers a birthday bear that's "pay your age" during a child's birthday month. I love traditions and my baby just turned one, so I thought starting this could be a neat family tradition at best or a waste of a 3 hour drive at worse. So we adventured.I've never been to Broadway at the Beach and the day we went it was like a ghost town. It was slightly creepy to see all the touristy stuff completely vacant. But once we got into BAB the staff were so warm and welcoming. I told them I was there for the birthday bear (basically saying, "I'm here to pay exactly $1 for a bear. Thanks!") and they walked me through what that entailed. Some of the other many options were pretty cute, but I'd say kind of pricy for what I'm not sure is the best quality. I chose a deflated carcass of a bear ($14 generally for this one) and did end up grabbing a "1st birthday" shirt to protect the bear's modesty (haha) for $7. When I got to the stuffing area, they made a few attempts at upselling (add a fragrance, add a heartbeat, add a voice, etc.) but no big deal and they didn't push when I said, "No thanks" repeatedly. I'm not sure my one-year-old cared about the bear in the first place, so I certainly didn't need to get any bells and whistles. They walked me through a "heart ceremony" which made my sensitive mom heart a bit weepy, then stuffed and sewed up our bear with my "help". When my baby grabbed an extra heart and crammed it in his mouth (don't recommend letting your baby do this...choking hazard) they let me keep the bonus heart. Throughout the process, they were really interactive and sweet with my baby. I can imagine how they involve older kids in the process and I bet it makes them feel so special.Included was a bear birth certificate, customized with my baby's name and his new bear's name. As we checked out there were more attempts at upselling which I again avoided.All in all, we left having spent $8 on a fairly cute bear and if I'd let him go naked he would have been $1. I know in later years I'll be tempted to get my son all the bells and whistles but today was definitely worth it.
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November 2023 by Kelsey Tucker
We absolutely LOVE this location. I have nothing negative to say about it! We drive down from Charleston periodically to visit family and always go to this build a bear with our daughter. The employees are always so kind and patient with her. There is a huge selection to choose from and as long as you go at the right times the wait isn’t usually bad.
