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February 2024 by Heitor Azevedo
I've been a customer for a long time and I love buying trends from the store, but on my last purchase I received very poor service from a cashier. ?
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July 2023 by Kiersten Christopher
If I could give zero stars I would. The staff is so rude! I tried on shoes and the lady told me “you better put those back since you got them down!” Don’t ask them for anything and ignore their stares. They hate their jobs and people apparently.
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October 2021 by Cariawna Lewis
TERRIBLE CUSTOMER SERVICE! Also, they don’t tell you but you CANNOT return items to get your money back… also their fitting rooms are closed so you cannot try stuff on… if the lady at the register would have opened her mouth and at least spoke to me that would have been nice.. then she got mad at me because i didn’t hear her when she mumbled how to use the card machine. i wish i could give this place NO STARS
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March 2021 by Chelsea Mitchell
The old Charlotte russe employees were very nice and had great customer service . Today 3/8/21 was my first day going back since they re opened and the employees said not one word to me . I walked around the whole store without a “hi , how are you “ or “may i help you “ . So i walked out . I was actually considering buying some things but i don’t like bad customer service . And i honestly felt like it was because of my skin color . Everyone just looked at me dead in my face . VERY RUDE
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June 2017 by Shawn Cullipher
Awesome merchandise