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January 2023 by Google user
Horrendous Financial institution. I paid off a vehicle loan 2 years ago and, to this date, have not received my title. I have tried contacting the bank via phone calls, e mails, and in person. NOTHING. DO yourself a favor and stay away.
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December 2022 by Robert Trainor
Horrendous Financial institution. I paid off a vehicle loan 2 years ago and, to this date, have not received my title. I have tried contacting the bank via phone calls, e mails, and in person. NOTHING. DO yourself a favor and stay away.
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May 2021 by Kerri Janke
This is a terrible bank. When you have problems they basically say there is nothing they can do to fix it and basically tell you to go figure it out on your own. I was transferred four times and then hung up on. I had to call back three times to get an progress done on my card. If I could rate them a 0/5 stars I would, NEVER USE THIS BANK!!
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February 2019 by RatherBaAnime
We needed the branch for a withdraw but this location is just for loans. No ATM. Neutral rating as we didnt go inside.
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June 2017 by Denise Bates
This is NOT a retail banking location! This is a home lending division of Citizens Bank as are all locations in SC. Although Citizens One Home Loans is a division of Citizens Bank this location offers mortgage originations only and NO banking services.
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April 2016 by Fred S.
Horrible Horrible customer service since the NC + SC systems were combined. This branch patently refused basic customer service tasks that the Corporate customer service department claims they were capable of doing. Perhaps they are poorly trained or totally untrained. At the very least, they were unkind. This review, from a multi-year customer, relates directly to the branch manager, her assistant, and tellers at this branch on repeated visits. I'm deeply regretful of profering any stars to this branch in this review.
