DICK'S Sporting Goods in Myrtle Beach is a popular store that offers a wide range of sports, outdoor, and exercise equipment. Customers appreciate the knowledgeable and helpful staff, especially in departments like shoes and golf. One employee in the shoe department, often praised for their excellent customer service and product knowledge, is considered a valuable asset by shoppers. The store also features friendly managers who are willing to assist customers with questions and concerns, ensuring a positive shopping experience. Many customers enjoy shopping for golf equipment, bikes, kayaks, and workout clothes from top brands, often finding great deals and low prices. The store is well-stocked, even during busy times like holidays, with staff ready to help with parking and checkout. Customers have also praised the store's installation services, such as for golf equipment, highlighting the friendly personalities of the installers. However, some reviews mention issues with customer service, particularly regarding returns and exchanges. In one case, a customer experienced difficulty exchanging a pair of sneakers due to a manager’s refusal, despite having a receipt and valid reason. The customer felt that better communication and training for managers could improve the overall experience. Despite these issues, many customers leave satisfied, especially when assisted by staff members who go above and beyond to help find the right products and resolve problems. Overall, DICK’S Sporting Goods in Myrtle Beach is known for its wide selection, competitive prices, and helpful staff, making it a reliable destination for sports and outdoor gear.
