-
July 2023 by TWIN TUBE
I used to work at DTLR which makes me so mad how bad the service has gotten in this store my girlfriend came in to buy some shoes from my old store for my birthday and they gave her such horrible service the 2 girls just talking the entire time while she was trying to checkout and being so rude and ignorant. They need to get fired or do a better job of customer service.
-
June 2023 by Ashley Alston
Ms. Isis helped us! She is great and had a lot of patience because we didn't know what we wanted and had her running like crazy! Thanks hun!!
-
April 2023 by Kahterin Simon-Peralta
Went into the store to buy shorts and shoes asked the short African American lady with red hair for a size 10 1-2 in some Air Force. The lady got a whole attitude turned around without responding and walked away. Spoke with the “manager” and all she said was ok and shrugged her shoulders. WORST CUSTOMER SERVICE EVER! If I could give no stars I would.
-
January 2023 by Judii Sinatra
Always come thru with the kicks
-
September 2022 by Virgina Williams-Brown
My husband and I shop here a lot. He was told by one of the managers to call back the next day to check and see if the shoes he had wanted was available . He calls the store the next day a guy answered and put him on hold. A while later female came on the line ,yelling at him telling him if he want the shoes he needs to come n the store and that no one have time to be on the phone with him ,and she said she was the store manager and to make matter worse she hangs the phone up on him and when my husband called back to see why he was hanged up on ,she hang the phone up again on him. If this who yall have running your store ,she will run it into the ground. This is very unprofessional.
-
June 2022 by Evan Guthrie
DTLR at Coastal Grande Mall in Myrtle Beach is a great place to go for cool clothing and much more. I really like the selection and prices that they have here. I have been happy with all of the purchases that I have made from here and their level of customer service.
-
June 2022 by Kalasiah James
Workers rude and literally nothing in there
-
May 2022 by Alex K
Great store but sneaker choices are very limited. Anyways, there are good clothes and the staff is very cool. Nice place to stop if you want a pair of shoes or a new outfit. If there are good sneakers, they don’t sell em at a bad price.
-
July 2021 by Carl Wood
To me this is basically a t-shirt store. They did have a lot of name brand items such as Nike, puma, New balance, etc. Prices seemed a little high for items that could be bought comparably from somewhere else. However, if you're looking for a quick way to pick up a quality athletic wardrobe this would be a good spot.
-
July 2021 by Julie N
As a local, I will never step foot in this store again. Sales staff had their back turned to us until we asked for assistance. Completely disrespectful and rude. Went to Finish Line, where we were greeted, treated with respect, no issues with trying on shoes, and completed our purchase.
-
July 2021 by Sad Customer
Don't shop here, customer service is very rude at the dtlr at coastal grand mall. Customers should feel comfortable but I felt uncomfortable of how rude they were being. Finish line is a better store, don't bother going to DTLR. I also forgot to add they don't greet you they where just laughing the whole time being rude.
-
May 2021 by Angie Shuford
In May 20 2021 the store was supposed to open at 11:00am..we got there at 11:05 tje employees see us standing outside but they were in there laughing & so I knocked on the door the the white guy came to the door talking bout he’s bout to buff the floor.Why they didn’t do that last night or this morning..They didn’t even have the decency to say we’re not gonna open til 11:30?
-
May 2021 by Atikul Alam
Very good product
-
April 2021 by Sandra Harris
The absolute worst place I've ever tried to exchange an item at. The receipt says no refunds and exchanges within 30 days. The shoes were worn for 4 hours b4 it was discovered that the fit wasn't comfortable. Took them back the next day for an exchange for the exact shoe in a size larger and was rudely told that they wouldn't be exchanged bcz they were worn.The receipt gives the impression that you have 30 days to do an exchange, we had the shoes for less than 24 hours. I'm glad I didn't spend my money on those shoes. I don't shop at DTLR and the experience I had for an exchange explains why I will never shop there. I don't support those types of businesses and this is the reason why.
-
January 2020 by David Douglas
They the best I only shop there and finish line
