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November 2023 by Valkyre
It was a great experience!
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November 2023 by SM H
The area designated to look at fabric swatches is VERY poorly lit.
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August 2023 by Victoria Zygmont
Excellent designers! Delivery service was perfect! Enjoying our beautiful furniture!!!
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August 2023 by saundra bond
An absolutely a nightmare.
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June 2023 by Vicki B
I have been more than pleased with all the furniture I have purchased. The services that Aimee, my designer, has offered have been spot on. The delivery service is exceptional as well. The delivery guys always have a smile and are very considerate of flooring and furniture.
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April 2023 by Chuck Walker
Aimee is an incredible, world-class designer with an eye for functionality, beauty, and style. She helped us every step of the way in creating our perfect home. We will keep Aimee on our team from now on as we continue to furnish our home. Thank you, Aimee and Ethan Allen, for helping us make our vision of our home a reality that we can enjoy every day.
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April 2023 by Patricia Lilley
Our experience with our design consultant, Aimee Salsman has been nothing less than exceptional. Aimee understood our tastes and needs and with her expertise she has been turning our house into a home. We hope that Ethan Allen recognizes and values her contributions and passion to exceed customer expectations. She is truly gifted and is devoted to her profession. Aimee has been a joy to work with and we would highly recommend her!
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March 2023 by Jennie McMenamin
We have had a great experience working with Pat Maidson. She helped design both our living area and our bedroom. Pat takes the time to listen and get a feel for what we wanted and never pushed any ideas on us. We love what she has done and get constant compliments from visitors. Her personality has made us want to continue to work with her, as she now feels like a friend. I cannot recommend her enough. You will be so happy with your results. Thanks Pat!!!
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March 2023 by Lynda Wynne
I have been waiting for over a year for three replacement counter stools. The finish on the first set was terrible. They sent me three others about nine months later which were also terrible. A couple months later they came back to me with the same three I rejected only for me to reject them again. I asked that they bring me several that they have in the warehouse and let me choose the best three and be done with it. It’s been over a month and I have heard nothing on this. And that is after speaking with the “Vice President” of the division.The original order I placed was for a dining table with 6 chairs, three counter stools and a side hutch. The side hutch arrived a couple of months after the rest of the order. When I contacted them about the scratches on the piece I was told it would be repaired. It took 4 months before their person finally got out to fix it. He did a great job but it never should have taken that long.Considering the reputation this name used to represent I have been deeply disappointed in the overall service and quality of the products I have received. I really would not pay the price for them ever again. You aren’t getting anything better than you can find elsewhere at a lower cost.
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March 2023 by Dan Fedele
Our experience with design consultant Aimee Salsman has been nothing less than exceptional. Aimee, through her discovery conversation, was able to understand our design esthetic and elevate it. She has helped us give our TV room and master bedroom the face lift they've been needing. She's our "go to" for all things interior design. We highly recommend her!!!
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February 2023 by Christopher P
We purchased two additional quick ship upholstered chairs (Bennett Roll Arm, Turner Swivel) and an additional Bennett ottoman to match other furniture we purchased last year. We’ve been very pleased with the construction quality, comfort and cleanability of the furniture. Our only issue was that although they’re delivery service is very professional they charged $300 for delivery. That seemed a lit high. The delivery last year was $200 but we actually purchased a little more furniture at that time. That pricing seemed a little fairer.
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February 2023 by Norma LeMaster
Aimee was positively wonderful to work with! Beyond her first-class professionalism, she was extremely impressive as far as her product knowledge and design skills. I can truly say, without Aimee, I would not be doing business with Ethan Allen and I am a 35+ year customer. Hopefully, Ethan Allen recognizes and values her contributions and ability to exceed customer expectations. Hope to work with Aimee for many more years to come!
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February 2023 by Mark Lambert
We received excellent care from our designer, Mellisa. Our furniture was delivered with a small dirt mark on a cushion. Melissa took care of this and we have someone coming this Thurs. Thank you for all of your help, Melissa.
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December 2022 by Kathryn White
Excellent service before and after the sale. Delivery went smoothly. Highly recommend the Pineville Ethan Allen for furniture purchases!
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November 2022 by Cornelia Hall
I was assisted online by Carly McDonald of the Myrtle Beach store. There was an issue with a fabric order that I placed in Charleston. Carly jumped in to solve the problem. She contacted the fabric plant and personally verified/edited the order. I get the impression that this communication with the plant doesn't happen that often. It was immediately resolved and I received the fabric ahead of a revised due date.I am so appreciative of Carly's help. She is professional and very customer-service oriented. I use to own retail, so I appreciate and expect good customer service. It is the lifeline of a business. I hope others can work with her. If so, they will be in good hands!