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February 2024 by Anthony Troester
DJ was awesome and fast at getting the work done.
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February 2024 by Kelly O
Awesome friendly fast service!
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February 2024 by Ken H
They diagnosed my issue and installed a new battery within about an hour. The staff was friendly and kept me informed while I was waiting. A very friendly staff and they kept me informed as to what was happing as I waited. Will return again
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February 2024 by Anthony Caywood, Realtor - Coastal Key Group
Great service and every staff member that I had interaction with was very friendly! I purchased a BMW battery for my 2015 435I convertible and had them install it. the cost was $354 for the battery and labor included. The local BMW dealership quoted me $420 so the savings was approximately 20% less than the dealer.
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February 2024 by Dakota Outlaw
Came in to see if there was a problem with my breaks because I was hearing a squeaking noise and was told It was something to do with my suspension. Was told they would order the parts that day and would get it fixed. Then they proceed to tell they sent the wrong part not once but twice. So I end up waiting 4 hours for them to tell me they will not have the part until tomorrow afternoon so I will not be getting my car back because they took the old parts off and can not put them back on. So I then have to Uber home and have no ride to work tomorrow, thanks Firestone! Once I paid my credit card off, I am canceling it and will never do business with Firestone again!
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February 2024 by Randy Boykin
This place knows its stuff!!!Very friendly and efficient...will always recommend people to go there!
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January 2024 by Janet Bentley
Very knowledgeable & friendly staff!
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December 2023 by Jeffrey Lippert
These folks are the real deal. Great service and customer care. I have been using this store for 18 years now. I have used Firestone all over the US. Thank you Trey and crew for all of the outstanding service.
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December 2023 by Christine Miller
Tom and Cody were lifesavers. My battery was dying and I called on a Friday night 15 minutes before closing. I planned to drop my car off and pick it up the next day. Tom called back and said that they could have a battery delivered and get me back on the road the same evening. They ended up saving me time and money from Ubering back and forth the next day. They stayed late and made sure I was good to go! Thank you for your great service, and going above and beyond!
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November 2023 by Todd Cheshire
If you are going to get an oil change here, go online and look up Firestone coupon codes. I got my oil changed for $29 instead of almost $75.
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October 2023 by Bud Ostendorf
Took our 93 Jeep wrangler in for an oil change and a going over. Was pleased with the results. However I always thought tire dealers checked tire air pressure. Apparently someone forgot to.
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October 2023 by Hagan Neal
Took my 06 Tundra in for routine maintenance. An unfortunate series of events caused the radiator and fan to need replacing. Not faulting Firestone at all, it may have just been a matter of time. Trey and Jeff couldnt have been nicer with getting it resolved.I havent been to a chain auto shop before where they actually listened to me explain specifics about my truck. Nor have I had other places provide this level of service.Also, they didn't try to push additional services like other shops have done to me in the past.Definitely recommend this Firestone on Loyola drive in Myrtle Beach.
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October 2023 by Jennifer Puel
These guys provide good, honest service. Clean, pleasant. Wicker love seats in waiting room needs cushions though…who wants waffle butt? Get some cushions guys.
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August 2023 by Braxton S.
Cody was a great helping hand! I'm not the most knowledgeable with vehicles, so his patience and assistance was very appreciated.
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August 2023 by Adam
They went above and beyond trying to get my alignment completed. But bc the truck has.a bad rack and pinon. The steering wheel is now at a 80 degree angle. But I took it back and they tried again to no success. I appreciated their service and trying to remedy the situation! I would recommend them!
