Palmetto Goodwill is a spacious and clean store in the Carolina Forest area offering great deals on pre-owned clothing, household items, and furniture. It is a relaxed place to shop where customers can find very good, like-new merchandise. The store accepts donations and sells items, with its mission noted as helping disabled people train for better jobs. Many find the staff to be helpful, friendly, and amazing, with student workers who make shoppers feel special. The clientele is good, and the store is known for having memorable visits and great sales. However, significant concerns have been raised about pricing policies, particularly for furniture. Company policy states that furniture receives a white tag with a date and is marked down half-price each subsequent day. At this location, customers report finding furniture with yellow price tickets that do not get marked down, and white tags predated with future dates, which prevents the required discount. This practice is described as very shady and inconsistent with other Goodwill locations, making some feel the company is ripping off customers. Additionally, critical feedback mentions poor backroom organization and concerns about employee efficiency during donation drop-offs, with calls for management to address these operational issues.
This is one of the most organized stores I have been to. It is always clean.
May 2025
Great pre-owned clothing, household items and more. Helpful, friendly staff. Takes donatons as well as selling. Helps disabled people train for better jobs.
May 2025
Overall, it was a good experience, a little confusion on book pricing, which I understand. Good prices, good prices.
