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September 2021 by Mary Chambers
This has best experience working with Kelly and his company. I had a mold problem that could not be resolved until I worked with KELPRO Restoration. They were very professional in assessing the situation and provided recommendations to address the problem in a manner that was easy understood. They provided a step by step approach and kept me informed along the way. The work was performed timely and with a high level of quality. The company is trustworthy and caring, which is very rare these days. I always felt that the company was doing their very best to address the problem and they did. Because of Kelly, my home is safe. Thank you.Services: Mould inspection
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September 2018 by Sondra Vandemark
Poor customer service. No calls return. Pass the blame and won't accept responsibility for their work
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September 2018 by Robyn Griffith
Don't hold your breath waiting for a call back. I've been calling for a week about a door installed by Kelpro that has been leaking since day 1 and still haven't gotten a return call or any sort of answer despite giving my phone number twice and constsntly following up. I left this review on their Facebook page and an employee messaged me some nonsense about asking me to make contact with them before smearing their name in the community. She then stopped responding and STILL no one has returned my call. Awful customer service. I do this for a living and am appalled at their complete lack of communication. Unfortunately this matter was handled before I moved in, and my boss can't even fix this door without having to take a reciprocating saw to the nails used to install it when it only requires screws. The owner says the door leaks because we don't have an overhang... we have gutters and it leaks because the slab sags in the unlevel frame. Kelpro employees came out twice and caulked around the trim and screwed a wooden board under the door to the foundation of the house. Completely pointless and a waste of time which is why the door still leaks and is now rotting.
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September 2017 by Joe Cornett
Very Dependable, excellent work.
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September 2017 by Cindy Wilson
Kelly and his team are the best. They took charge of my mom's water damage from the beginning to the end of the project. My moms house has never looked better. Thank you KELPRO!!!
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September 2013 by gabriel fucci
Anyone needing this type of service....KELPRO OF MYRTLE BEACH is the company you call! You'll be very satisfied with their workmanship, courteousness, and results during and after restoration is completed. Any concerns you might have are addressed immediately. KELPRO FIRE AND WATER RESTORATION OF MYRTLE BEACH is the company I highly recommend. Thank you for a GREAT JOB!!!
GABE FUCCI
