We are in from out of town and I was looking for a particular hat to get customized. Chris had the had in-stock I was looking for and was able to embroider it perfectly. Thanks for the hook up.
March 2026
My boyfriend and I popped in right before they closed and Devon was super helpful. Took his time to help us find what we were looking for. We never felt rushed. Good personality and vibes. He went above and beyond and it didn’t go unnoticed. Very refreshing to see good customer service is still around these days.
August 2025
Brock is amazing! His customer service is top tier. We arrived to the store late and he treated us so well and exceeded our expectations. He’s very knowledgeable about the products and services and provides valid recommendations. He’s a great asset to Lids!
