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July 2024 by Dean Martin
Staff was prompt and the service was excellent
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July 2024 by Krisi Taylor
I made an appointment for oil change and ac check and the guy here says I only have appointment for the AC and won't do either. He said he has to call his mananger so he's calling me a liar then disappeared in the back somewhere . Was acting very strange like some big conspiracy going on lol so I left. I'm going elsewhere
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July 2024 by Norryce
Thorough workmanship, honest assessment went out of his way to complete all work necesary in one visit and opened the door for me as I left. At 81 that's a huge plus.
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July 2024 by Lashawn Given
(They didn’t offer me service after they new the service was not done )
I had an appointment scheduled one day in advance for a used car vehicle inspection. I arrived at 11:00 AM for my appointment today, but even after leaving at 11:25, my vehicle had not been worked on. I received a call 20 minutes later claiming my vehicle was ready, but upon reaching the counter to check out, I was informed they did not perform the inspection yet still charged me $73.56.
They mentioned that the inspection paperwork would be texted to me, but after waiting and checking my texts, I realized no inspection had been done. After waiting for the manager for another 15 to 20 minutes, they acknowledged the mistake, refunded my money, and admitted they never inspected my vehicle.
I urge caution when considering this establishment for service, as my experience was unsatisfactory. They also attempted to charge me $500 for an air conditioning unit, which was not my primary concern. Despite this, they still tried to charge me $73.56 for a service they did not provide.
When I brought this issue to the manager's attention, the employee were disrespectful, rude, and unfriendly. The manager suggested it might have been a communication error and handed me a 23-point safety inspection paper that did not justify their actions. When I inquired if my vehicle had been in the bay, he claimed it had, but I remain doubtful.
Unfortunately, due to this experience, I have decided not to attend my future vehicle appointment at this establishment.
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July 2024 by Heidi Street
Inspection for Uber. Folks there at this Meineke were very courteous and professional and fast.
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July 2024 by Ashlee Nunley
Fixed my catalytic converter and exhaust manifold. So quiet now!
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July 2024 by Nancy Fry
Have relied on Meineke Surfside since 2013 to keep my older car running. Service is awesome.
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July 2024 by K B
Personable. Pleasant and clean atmosphere
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July 2024 by Matthew Johnson
Phenomenal customer service and professional staff. Mark helped me get my vehicle towed and serviced next day! We appreciate you all very much!
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July 2024 by DJ Brian Nolan
They were able to diagnose my car, order the parts, fix it, and get me back in the road all on the same day
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July 2024 by Hollie Thorp
Very pleased with Meineke in Surfside S.C. Very pleasant to speak with and explains this clearly. Thank you for you hospitality. I will refer you to all of my family and friends. Thank you again for all of your hard work.
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July 2024 by Jeff Heit
Refused to check the serpentine belt on my car because my car was missing a headlight. Front desk attendant said he had to call another store for permission and disappeared for 35 minutes. Came back and said they don’t want my business
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July 2024 by Fred Reese
Very helpful showing us and communicating to us our vehicle's repairs needed with pictures and videos of everything!
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July 2024 by Lazer Lekani
Grat and friendly service
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June 2024 by Richard Seekins
Checked my AC and all I needed was an evac and recharge, great job.
