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February 2024 by Henry B.
Great service! I had a last minute pluming issue where I needed a part to finish installation. My plumber was on site after I told them I had everything we needed. Previously working with Winnelson getting supplies for a remodel I thought I give it a shot to see if they had this part in stock. The complete parts department assisted me in getting exactly what I needed and I was back in no time so my plumber could finish the job. Great team at Winnelson!
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May 2022 by Cascade Plumbing
Drew has been helping us with our plumbing orders and deliveries since using Winnelson.As a local service provider, just wanted to mention that we have recieved nothing short of phenomenal customer service from you all and will continue trusting Winnelson to help us.
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August 2021 by Ora Larose
Big shout out to Dana on her assisting us to review and purchase new faucets for our home. She was incredibly knowledgeable, honest and did not try to over sell us. It was truly a pleasure to deal with her. We would highly recommend her. In this day and age, the retail world, needs more Dana’s.
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June 2021 by LouAnne Grove
The best place ever for plumbing and needs for bathroom! We live 4 hours away and bought from here while on vacation!
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May 2021 by Samuel Stern
Very professional and good experience
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July 2020 by Neeraj Sharma
Daina is amazing.
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June 2020 by Benji Jordan
My wife bought most of our plumbing fixtures and i bought most of the rough in materials from myrtle beach winnelson everything was good until we go to set the free standing claw foot tub and drain that was purchased from them the drain will not work with the tub now they will not call me back so i can get the right drain i would not recommend this place .
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January 2020 by Alan Burkhalter
We went to Winnelson to choose plumbing fixtures for our new home. Right when we entered the door we were greeted with a warm welcome and smile from Dana. She walked us through each room of the home and helped us select all of our fixtures. She is extremely knowledgeable about the different brands offered and made the entire process a breeze. We highly recommend you visit Dana for all your plumbing fixture needs!
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January 2020 by Erin Bryant
What a wonderful experience! We could not have asked for any better customer service than what we received from Dana. Thank you so much for all you did to help us! Highly recommended!!!
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February 2018 by Simon Phillips
Winnelson provides excellent customer service and their newly remodeled showroom is very impressive. We have purchased sinks, faucets, They also carry showers, toilets, and hot water heaters. 5 star service!
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March 2017 by christian devlin
I have been a using Winnelson for 15 years and can honestly say that nobody tries harder than they do. Prices are competitive and service is second to none. They are my showroom when my customer needs to pick out plumbing fixtures.
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December 2016 by Scott Umstead
Winnelson is pure-T outstanding in every way. My designer uses only them and took me there one day -- Dana handled everything with utter warmth and ease. To me, the personal experience I have as I make a purchase is highly important and this one was marvelously good. Dana is a virtual encyclopedia in her field and that ends up mattering even though it might not always be obvious. Like most homeowners, I've got some quirky likes and dislikes and even quirky questions -- it's difficult to really get across just how great Dana was/is, but I'm writing this review for others so you know you will feel welcomed and well-treated. Six months after my purchase, I called Dana with a small question -- she remembered me instantly (how rare is that!) and arranged to have a low-flow faucet aerator sent to me from the manufacturer. Maybe it only would've cost $5 or so, but it was a memorable gesture. Today I want a new black toilet that flushes well -- as I looked up the Winnelson phone number, I spotted a review from a few months ago and decided to pause right now to make sure my fellow customers know how they can expect to be treated here. Honestly, friends, this is the place to go.
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May 2016 by Hart to Heart Media
Horrible customer service. My wife and I went there to pick out plumbing supplies and Dana said that she would send us emails within the week. Six weeks later there has been no follow up despite a few phone messages from us and a few emails. We aren't high-maintenance clients but just want to pick out some faucets. Running my own business I realize the importance of follow up. They have none. Do yourself a favor and find somewhere else.
