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December 2023 by G Man
Great experience getting my old oreck repaired. The owner did an amazing job, it’s like new again. This store is very reasonably priced. What I enjoyed is she just fixed it. She didn’t try to upsell me on a brand new one. They also repair nearly every vacuum brand.
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November 2023 by Michael Pappas
Jennifer is amazing. I wish every store owner was as honest and helpful as she is.My mother in law Ruth went to her for years, until she passed away.My wife and I are now custumers, and recommend her Oreck Store to anyone who is in need of a great vacuum cleaner, or services for an old one.Give them a try and you will be writing a 5 star review yourself!!
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June 2023 by Leslie Murphy
Customer service is amazing and I will definitely tell my friends and family about them!
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February 2023 by jim denny
I was told to could try the new cordless vacuum at home for 7 days without penalty and full refund Took home and both my wife and I tried the vacuum. It worked beautifully until we tried to take it apart and use accessoriesIt was as so stiff and very difficult and took both of us trying as hard as we could - but couldn’t do itTherefore we came back to the store in3 days to return itUpon returning we were told for the FIRST time that there would be a 25% restocking feeOwner insisted she told us but neither of us heard itAnd we were never told how difficult it was to operate until we brought it back and she said it takes awhile to loosen upWhat good is a vacuum to us that you can’t use for however long? How does it loosen up ???Just wanted everyone to know these two thingsThere’s a restocking feeAnd the sample she showed us wasn’t the same vacuum and of course was used quite a bitJim and Joanne
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February 2023 by Scott Cahill
What a great local business. Jennifer is very knowledgeable and helpful. She sells nothing but the best and her customer service is top notch.
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January 2023 by Michael Shirer
We drive 2 hours away from her store to do business with her. We absolutely love her products and they stand behind everything they sell. Great service!!!! We bought 2 cordless orecks 1 for the house and 1 for our motor home and we just bought the new Miele. We will continue to do business with Jennifer and staff!!!!
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January 2023 by JackiMB
This is hands down the best service store in Myrtle Beach! Customer service is everything to me and each time my vacuum needs to be serviced, they go above and beyond. They take the time to explain everything thoroughly, work fast and efficient (no waiting weeks), and are honest and transparent. They even sent me pictures of how dirty the filter on my vacuum was when it was taken apart! I highly recommend this ayote over any other on the Myrtle Beach area.
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January 2023 by Carol Gonzalez
Greatest family owned store I've ever found!! Professional business, extremely knowledgeable & by far the best CUSTOMER SERVICE!! Jennifer has helped with all my needs to conquer pet hair with all their wonderful products & John goes above & beyond to accommodate all repairs!! This is THE STORE for TOP RATED cleaning products!!!
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January 2022 by Jennifer Martin
I have been going to this Oreck location for years they are always so so helpful and friendly Jennifer is always amazing to work with! Highly recommend! Wish I could give them more then 5 stars.
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January 2022 by Victoria Bunting
Took my Oreck to get the electric cord replace. Great people, had my vacuum back in 2 days. Great customer service!
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January 2022 by Lorraine Thompson
I think the products presented in this store show such integrity. I already had an Oreck. I hired a housekeeper first time here she used my vacuum and bought one for herself and business, I went in to get bags. They showed me Nellies mop. I have had five lung surgeries and this is a blessing all you need to do is direct it!! Housekeeper got one neighbor with bad back is next!
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January 2022 by Leo Montano
This place is great! Walked in with a Walmart brand vacuum that needed repair which they tried there hardest to repair but was not fixable. Unfortunately you can’t just go to Walmart for them to fix it unless you buy a new one. They recommended by far the best vacuum I ever owned in my life! I have a German Shepard who sheds a lot and this vacuum which is called Miele Cat and Dog picked it right up! The customer service was amazing and they were so helpful. Even called the next day for advise on a part and they explained it to me it couldn’t be any easier. Great store strongly recommend it!
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January 2022 by Barb Armstrong
Jennifer takes the time to show and tell you what the issue is with your current equipment and offers you options so you can decide what you want invest in your equipment or buy a newer product. She has serviced my vacuums quickly and even carried them to my vehicle. (Yes, I am old, LOL)
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January 2022 by Michael Stevenson
Great buying experience. While we did some research before visiting, Jennifer helped with necessary qualifying info. There was a customer behind us and she knew what model vac the person had without looking it up - Helpful to have local service and the purchase price was better than what was offered online
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January 2021 by Jaime Rae Kiel
Beautiful store! Wonderful owner who is so knowledgeable and caring about everyone who comes in, also a strong contributor to the community. The prices are low and the service outstanding. I highly recommend Oreck of Myrtle Beach to anyone with any kind of vacuum needs!
