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March 2024 by Jamie Bowden LOVELY J PODCAST
Good food, horrible pricing, and delivery communication!We ordered pizza and bread sticks. The food was hot, good, and looked good. We had two separate orders, and they sent two separate people for this delivery within 3 minutesof each other.The 1st guy delivered to our room, the 2nd lady delivered across the street. We had to look for her at that. It took 45 minutes. Because of the delivery situation, which was not clear, I gave a major deduction.They advertised delivery to our hotel room at Ocean One Resort and did not fulfill their obligation. We should not have had to go across the street to get our order.I do feel like we were overcharged for 2 lg pepperoni pizzas - brownies dessert - bread sticks with marina sauce - 12pc wings were $99.99
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March 2024 by Steve
The ACTUAL STORE is great! Nice people that don't allow people to skip you in line, and do their job how they should. The issue and a rough one... calling to place a order. It's horrendous. You can't understand half of what they say, they ask 20 questions and keep you on the phone. I simply want to order my pizza and be done. They ask you the same stuff at the beginning and again at the end. Everything from trying to add stuff to your order, to wanting to know how I'll pay when I go pick up my food inside the store. Well um, if I have enough cash then cash if not then card that's my business. The food is already pricey but it is made with care and always correct. The operator is the cause for the low rating, everything else is amazing but the stress of simply wanting onto quickly order and get off the phone from an "operator" that doesn't even work at the store is pretty frustrating.
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February 2024 by Sgt Gary Newman USMC (Aka. Chris R. Shepard)
Never let me down the entire 30 days I spent in Myrtle
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February 2024 by Jim Ward
Pizza was just OK. Staff was
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February 2024 by Rita Revels
The saddest pizza bowl ever.Added photo of what I ordered as
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February 2024 by Kevin Grubbs
The ONLY bad experience that I have ever had with Pappa John’s!!! They had no delivery drivers, so they had to Door Dadh, which I get!!! But they made the pizza abou a half hour before the driver even got to the establishment to pick it up, so it was beyond cold upon its arrival!!! We got no garlic butter (which they said doesn’t come with thin crust), nor did we get any Parmesan or crushed red pepper packets. We called and asked for both, and the lady on the phone said that she would have to door dash the packets that we asked for, and it would be a while!!!I NEVER leave anything but good reviews, being in the service industry myself. A simile mistake happens from time to time. But if you have to wait over a half hour to have somebody else deliver a cold pizza, the least you could do is send the condiments that are supposed to come with it. Especially if it’s the first order of the day!!! If you can’t get the customers orders right when you aren’t busy, how do you stay in business???And to top it off, no points were given toward our ordering online.This was my first, and only time, that I will ever give this particular Pappa John’s my business.
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November 2023 by Eugene Harris
Not my best
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October 2023 by sandra
Ordered online, paid online, got no delivery. Shop shuts. Can’t contact to find out where my pizza is. Rubbish services. I want a refund. They don’t care about customer service.
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October 2023 by Kahlia Oliver
I placed a order through door dash. Received a pizza that was burnt and not even the correct crust. I’m not even going get started on the door dash driver ??
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September 2023 by Mike
Ordered online and went to the store for pickup. They were pretty busy, so a 25 minute wait. Food was really good and the place was clean. Takeout only but had seating to wait. Employees were friendly. Used an online coupon for extra savings.
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September 2023 by April Fiedler
This store is a joke went in placed an order for 3 papadias and they only rung up one and after waiting 50 mins for my food the guy says I'm sorry I only put in one and told me it would be another hour wait for the next two so I took the one I got back to get the kids fed and called to order the other two to see if they could atleast put a rush on it and no they would not I don't see how it take 50 mins to make one and why when it was their fault they messed up they couldn't get it fixed and in a more timely manner also they were very rude about the whole thing we don't have Papa John's in our hometown and look forward to it on vacation but this location clearly knows it has an endless supply of customers bc it's in a vacation town and so they have no customer service and don't care how they affect other ppl they really aren't looking to wow u or make a good experience at all
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September 2023 by Amy Bailey
The food was great as always. I hate they don't open until 3 pm, though, as I would love to order lunch at 11am.
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September 2023 by Desmond Alpheaus
The food is okay, but the wait time is too
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August 2023 by Belynda Thorne
Pizza was good and was able to get it at a decent time.
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June 2023 by Raven hepler
Called last night to get two pizzas and 32 wings never came bc the lady who took my food order sent it to Florida even though I called the one in Myrtle beach. When I called to get my money back today the assistant manager in training just kept giggling like it was funny. Nothing was