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June 2025 by Kathy Driscoll
The Tech was very pleasant & informative. He really knew what he was doing. They kept me informed about arrival times etc. Follow up for return visit was prompt & appreciated. Great job!
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June 2025 by Edward Temple
Came same day to diagnose my problem and got part and installed next day. Great service. Highly recommend.
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May 2025 by Samantha Kohlheim
Wonderful customer service. Very knowledgeable and helpful. Showed up on time!
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May 2025 by Robert Walton
Great little hidden gem for used appliances in the heart of Myrtle Beach
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March 2025 by Thomas George
Horrible experience with this company! Disputed a transaction with them when they sent the wrong appliance switch, based upon what was clearly advertised on their site. After 2 rounds of proper filing a dispute with my card provider, and the agent at the store admitting they sent the wrong part, store still would not issue a refund for wrong part. I'm out $62+ dollars, but at this point, their clear ignorance and unwillingness to make this right with the customer warrants this clear 1 star rating. DO NOT DO BUSINESS WITH THIS COMPANY, THEY WILL RIP YOU OFF.
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April 2024 by Richard Knox
Viktoria was amazing to work with. She was extremely fast with pricing and pictures and made purchasing so easy!
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April 2024 by Benjamin Flack
Awesome staff and and very knowledgeable. Highly recommend if you need repairs or are in the market for new appliances
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December 2023 by Kristofer Alyokhin
Great service and amazing employees. Shout out to the owner, he is delivering and maintaining the company’s at high level.
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November 2023 by Terri Pierce
Our service tech was wonderful and knowledgeable but @ $260.00 labor hourly it exceeded our original quote by $100. We had purchased the part separately.We are looking forward to ice again. Thank you AJ and your team.
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November 2023 by Fran Ondick
Great customer service from start to finish. The technician, A.J., was knowledgeable, professional and friendly. He is a valuable asset to the PCW team.
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September 2023 by Sharon R.
My 10 year old dryer quit so called PCW (because of their advertising). Repairman came out, in his personal car, no parts in his car to repair anything. I had to give him a check for $150 on the spot. He couldn't fix anything. He gave me a list of what he needed, said I could go buy the parts myself, so I did, down at D&L on Seaboard. He came back another day to put them in, but then he said that wasn't the problem--it was something else. Another day later a different repairman came, in a truck, with lots of parts. He did repair it, which was great. However, it's another $150. I could have bought a new dryer for $500. Very disappointed in them.
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August 2023 by Savana Kelly
Worst service. I’d give zero star if I could. I would never recommend this place. I paid a total of $440 to have my washing machine fixed over the course of weeks. (Mind you I haven't been able to do laundry for a couple months now bc of these people) Fast fwd, when they couldn’t fix it they said they would give me a credit towards a new mashing machine.Went into the store yesterday, NONE of their appliances have price tags on them. They do this so they can up the price to an insane price and charge whatever they want. Acting like they were giving me a credit but I would still be paying full price, plus a delivery fee through a third party (who knows what that cost). When I asked to speak to Sam’s boss her response “they don’t talk to people”. When I asked if they had a business card her response was “no”. Extremely unprofessional and worse experience I’ve ever encountered. Go to Home Depot or Lows, delivery is free also!If you decide to buy from here make sure to look up the serial number of the appliance to make sure you not getting ripped off!So un-ethical what they tried doing to people.
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August 2023 by Nancy Mangialetti
An extra effort was made to deliver our refrigerator a day early. That was much appreciated.
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July 2023 by SHEREE LEMON
Great professional service. Knowledgeable technician and very efficient and personable. Fixed our problem in a timely manner and arrived earlier than we were told. We are extremely pleased and highly recommend PCW for your appliance needs.
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June 2023 by Corky Shore
Slow reply purchased elsewhere before I got acknowledged of any availability
