-
December 2023 by Kathy Winfree
Love my gym and all amenities!
-
December 2023 by Jason W.
This would've been an easy 4 star if the WiFi worked consistently. If you workout to already downloaded programming, that might not be a big deal for you; but if u listen to podcasts or need to look something up (workout routine) on a video or app or anything that requires internet, you won't get a good signal at this location. The WiFi works only in 2 areas. Invest a couple hundred dollars for an extender or two. Nobody monitors the 30 minute workout area. People just go take up a machine as if it's on the main floor and doesn't switch. Then it puts me in an uncomfortable position to have to tell people. I just joined and have been to 3 different PF's and noticed the other one was Hydrolmassage lounge beds, which I prefer over the Hydromassage lounge chair. Staff is great. Every location is pretty clean tho. But yeah, they missed an easy 4 or even 5 stars that a couple hundred bucks could solve.
-
November 2023 by Steve Benton
The facility is very clean, staff is very friendly. The manager Shelby took the time to speak with us. We highly recommend this location. Plenty of equipment.
-
November 2023 by Kenneth Fattorosso Jr
Nice new equipment and facility. Great place to go to not get fat or flabby!
-
November 2023 by Paul Roy
Been a member several yrs always enjoy going. Sometimes a challenge to go at times less busy. Besides the fact that I live less than 4 miles away.
-
November 2023 by H T.
Well, here I am at a new PF location & the "Hooter" is now here! The man who was permitted to "Hoot" relentlessly at the Conway location is now at the Carolina Forest location doing the same thing!!! I'm guessing staff is scared to address this issue! I know that if every member in the gym did this, something would be said! Maybe I should address the issue with this man who feels it is okay to continuously "hoot" while he is on the treadmill disrupting everyone else's workout!!!! Maybe it's time to record it & send it to PF Corporate!
-
October 2023 by TOMMY Bryant
Lots of parking, Clean place friendly staff. The gym wasn't so busy that I didn't have to wait for any equipment, and people were actually wiping them down when done. It's better than my home location.
-
October 2023 by Jennifer Brown
Clean facilities with updated equipment and very nice and helpful employees
-
October 2023 by Luxury Consulting Miami
24 hours !!!Super cleanFriendly staffAlways availableTanning bedsMassager bedsGreat place
-
October 2023 by Jessica Glacise
Horrible experience! I believe this is probably one of if not the worst customer service experience at any establishment let alone a planet fitness. I was ungreeted by the chubby black gentleman and on top of that their systems “malfunctioned” as a result the man stopped me and made it seem like it was my fault! After it worked finally, i did my workout and went to go to the massage bed afterwards. I went to scan my black card membership for access and AGAIN the scanner isn’t working properly so the man from before(i believe his name is kip or something) comes to harass me! I try to explain that i’m not sure why it would be doing that but again he accuses it of being my fault, so i try to ignore and rescan but at this time i believed he said something outrageous under his breath along the lines of “white people can’t do anything” and before i could even think to cry i had rushed out of there while he LAUGHED behind me. Awful pf and i suggest that any people coming to this one beware of shotty and overbearing staff. It would disgust (but not surprise me) if they still allowed that ugly charactered individual to be employed there, really hoping for a change
-
September 2023 by Linda H
They try to make everything convenient but canceling a membership. It's unfortunate because if it were easy I'm sure I'd rejoin at some point.
-
September 2023 by Christian Neufcourt
It’s clean, cool also in summer time. The team is welcoming. Maybe some hair dryer
-
September 2023 by Kevin H.
Overall the gym is good. Needs more strengthening equipment. Also needs equipment upgrades. Far too many elliptical machines - which are hardly used. Could use some tire flipping machines, full body workout equipment, & peloton like bikes (another facility in MB has them).
-
September 2023 by Nailya Cummings
Great gym, but would like to see less machines out of order and fixed sooner. Personnel is always very pleasant. Cleanliness is good. It would be nice to have another water fountain
-
September 2023 by Brent BOOKER
Friendly staff, plenty of equipment and lots of space. Non Intrusive atmosphere! Got in, got out!
