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January 2024 by Keith Kostelac
Not like a review will damage their business but if you have this lazy do nothing worthless company as you HOA good luck - they do not answer their phones, return calls, answer email or work on any actual schedule - good luck requesting any official documents needed for purchasing or closing on any unit they control. what ever HOA that hires this company does not care about their residents current or future.
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December 2023 by Vanessa Humes
By far the worst company on the beach. Our community volunteers do more than this company. Our fob system for the pools is going on 3 years broken. And the gym also. Numerous follow-ups from community members and they must get thrown in the trash. Everything is up to homeowners to fix. Cannot wait to get a new on when we are not a POA. Do not use them!!!
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September 2023 by Dianne Lloyd
I am very happy with Real Manage, the communication is fantastic and I really feel like they are personally concerned about our community and needs.
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July 2023 by Susanne
Our property manager is ignorant of what HVAC refrigerant lines are, their purpose or what equipment their connected to. I had to explain all this. These lines are buried under our building and have developeda large leak. According to the master deed this should be taken care of.RealManage says it is NOT their responsibility.
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February 2023 by Cindy Lutz
The worse property management company!!!! RealManage (Myrtle Beach location) are extremely good at passing-the-buck, blaming prior HOA Board members, and referring to their HQ office in Texas as to why something is not posted or taken care of promptly. Good luck if your HOA is even considering/entertaining the thought of hiring this company for your property management needs. Horrible, horrible company and people to deal with!!!
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January 2023 by Tom Litzinger
There is no doubt in my mind that this will be deleted. Having said that let me get started with how incompetent I have found this organization. We bought the property 2 years ago and have spent just over a month there 2 times , starting in Sept and ending in early October and we managed to rack up fines over $500 for the months we were not even there. Things such as leaving our trash can exposed(locked in our garage) . lawn in disarray (managed by a lawn firm owned by our son and monitored by CCP) . And not one of these violations were sent to us as we live in western NY ? Why?? Unknown since they have our contact info proof of which is the email telling us our charges had risen to $402 . We are so unhappy with the service we are planning to sell the property after making many friends and improvements .
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September 2022 by holly gorman
This HOA does nothing but give tickets to make money in the complex in which I live, while providing slim to none benefits. Rip off! I urge you to not buy in a HOA community.
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August 2022 by Paula Zokoe
AmberLee Davis and Real Manage provide terrible customer service. With our first issue, instead of helping us in any way, their only advice was to call the police on our neighbors, which is ridiculous. There is no impartiality and no logic that goes into their decisions. There is terrible communication and AmberLee makes accusations based not on facts, but opinions and rumor. I highly discourage anyone from working with this company.
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August 2022 by Keir Williams
Marie is so wonderful and helpful. She is pleasure to deal with and a true asset to our community HOA.
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June 2022 by jeff viewlee
Just wanted to post something about Ms/Mrs. Marie Smithers the Community Association Assistant Manager, she was an amazing help in working through some issues we were having with our HOA.Marie was always very clear and specific about what was being done. She always kept us updated on changes that were being made or going to be taken care of. She was an invaluable help to my wife and I. She did not give us the usual runaround we have come to expect. She was always professional. It was a pleasure dealing with her. It did take a little time but that was to be expected. It was well worth the wait!She is an extraordinary communicator as well. A job well done!!Thank you.Geoffrey Vuille
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June 2022 by Beach Lover
Real Manage is at the top of the list for the "worst management company in the world". They have the worst customer service, rude employees and make enormous accounting errors. I can live with the rudeness, but I will not accept the constant financial errors they make. They do not keep our HOA portal up to date with financials and they will not speak with us on the phone. I've lost count of the many voice mails we have left. It is obvious that they have an office full of incompetent, unprofessional employees. The one thing they seem to be good at is passing the buck from one to another. There is no tolerance for a "management company" to make so many repeated financial errors and then try to cover them up. If you are looking for a management company for your HOA, then use any one EXCEPT Real Manage. Your HOA will always be struggling to pay the bills if you use Real Manage. Caution ..... Stay far, far, far away!!!!
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March 2022 by mark novak
Deb is fantastic! Quick responses to questions and emails, and a great sense of humor that makes it easy to work with her bad the whole organization. The ARC also responds quickly to help resolve issues and is flexible enough to get things done without conflicts. Five stars!
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January 2022 by Debbie Betlow
Marie was extremely sensitive to our issues. Very helpful and would recommend her to anyone needing help with hoa. Thank you so much!Debbie Betlow
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January 2022 by Anthony Laurice
Marie Smothers was sincere, professional and treated my inquiry with ernst. She researched while I was on the phone with her and clearly explained the steps I needed to take to have my matter heard. I couldn't have asked for more.
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December 2021 by Joseph Scotti Scotti
Donald is one of the best property managers we have ever dealt with! Very professional, and always polite, handling our communities affairs and business! Highly recommend using Real Manage! Southgate HOA ??