Santee Cooper Customer Office
Hours:
1703 N Oak St, Myrtle Beach SC 29577 Hours
About Santee Cooper Customer Office
Santee Cooper Customer Office in Myrtle Beach provides services such as starting, stopping, or moving service, paying bills, and answering customer questions, with the convenience of drive-thru assistance. Customers can report power outages by calling a dedicated number. Reviews highlight the company's reliable response during emergencies, such as a hurricane, where power was restored after several hours. Customers also praise the staff for going above and beyond, especially in urgent situations like temporary power needs. The customer service team is described as efficient, friendly, and exceptional, making interactions a positive experience. One common suggestion for improvement is to retain automatic payment settings during system upgrades. Overall, customers appreciate the company's helpfulness and dedication to service.
Most Recent Reviews
January 2026
Trying to report 2 street light problems. The online system fails to submit the reports and I can’t get anyone to answer the phone to report them. Sad, pathetic system.
March 2026
Trash company. I’m leaving South Carolina so I don’t have to deal with these utility company’s
February 2026
Maybe stop charging 20+ year customers peak usage fees and stop taking on new customers you don't have the infrastructure to support? We shouldn't have to pay more because you take on too many developments and can't handle it.
More Comments(58)
- Myrtle Beach, South Carolina
